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Photo gallery for Moon Palace The Grand Cancun - All-inclusive showing 158 images of the property

Summary

Moon Palace The Grand Cancun, an exceptional 5.0-star all-inclusive property located in the vibrant city of Cancun. Nestled near Xoximilco, this grand hotel features a full range of world-class amenities and services, ensuring unforgettable experiences for all guests. Whether traveling for business or pleasure, Moon Palace The Grand Cancun offers an exceptional combination of luxury, convenience, and adventure, making it the perfect choice for your next memorable vacation in Cancun.

Highlights

  • On private beach
  • Marina on site
  • Rooftop terrace
  • Golf course on site
  • Ballroom

Property Description

Near Xoximilco. With a stay at Moon Palace The Grand Cancun - All-inclusive in Cancun, you'll be within a 5-minute drive of Moon Palace Golf Club and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. This all-inclusive property is 11.8 mi (19.1 km) from Delfines Beach and 15.5 mi (24.9 km) from La Isla Shopping Mall.Pamper yourself with onsite massages, body treatments, and facials. You can get some exercise with a round of golf or enjoy a lazy day at the private beach. This Art Deco property also features complimentary wireless internet access, concierge services, and an arcade/game room.This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at Caribeño, one of the property's 12 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 9 bars/lounges, or 5 swim-up bars. A complimentary full breakfast is included.

Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cancun? This property has 32630 square feet (3031 square meters) of space consisting of conference space and 10 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.Make yourself at home in one of the 1304 air-conditioned rooms featuring indoor private hot tubs and Smart televisions. Rooms have private furnished balconies. Cable programming and MP3 docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Conveniences include laptop-compatible safes and desks, as well as phones with free international calls.Distances are displayed to the nearest 0.1 mile and kilometer.

West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 1 km / 0.6 mi
Arrecife de Puerto Morelos National Park - 1 km / 0.6 mi
Moon Palace Golf Club - 3.6 km / 2.2 mi
Xoximilco - 3.7 km / 2.3 mi
El Tinto Golf Course - 5.4 km / 3.3 mi
Ventura Park Cancun - 12 km / 7.5 mi
Playa Coral - 12.6 km / 7.8 mi
Riviera Cancun Golf Resort - 13.9 km / 8.7 mi
Parish of the Risen Christ - 14.6 km / 9.1 mi
Petempich Bay - 15.2 km / 9.4 mi
Delfines Beach - 19.1 km / 11.8 mi
Puerto Morelos Beach - 19.3 km / 12 mi
Jungle Spa - 19.6 km / 12.2 mi
Monumento Ruta de los Cenotes - 19.7 km / 12.3 mi
Dr. Alfredo Barrera Marin Botanical Garden - 19.9 km / 12.4 mi

The preferred airport for Moon Palace The Grand Cancun - All-inclusive is Cancun Intl. Airport (CUN) - 11.6 km / 7.2 mi

Amenities

  • Spa Services
    • Spa services on site
  • Swimming Pool
    • Children's pool
  • Others
    • 24-hour front desk
    • Accessible airport shuttle
    • Air hockey
    • Arcade/game room
    • ATM/banking
    • Ballroom
    • Banquet hall

Please update your search criteria to see the available rooms plans.

Property Description

Near Xoximilco. With a stay at Moon Palace The Grand Cancun - All-inclusive in Cancun, you'll be within a 5-minute drive of Moon Palace Golf Club and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. This all-inclusive property is 11.8 mi (19.1 km) from Delfines Beach and 15.5 mi (24.9 km) from La Isla Shopping Mall.Pamper yourself with onsite massages, body treatments, and facials. You can get some exercise with a round of golf or enjoy a lazy day at the private beach. This Art Deco property also features complimentary wireless internet access, concierge services, and an arcade/game room.This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at Caribeño, one of the property's 12 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 9 bars/lounges, or 5 swim-up bars. A complimentary full breakfast is included.

Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cancun? This property has 32630 square feet (3031 square meters) of space consisting of conference space and 10 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.Make yourself at home in one of the 1304 air-conditioned rooms featuring indoor private hot tubs and Smart televisions. Rooms have private furnished balconies. Cable programming and MP3 docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Conveniences include laptop-compatible safes and desks, as well as phones with free international calls.Distances are displayed to the nearest 0.1 mile and kilometer.

West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 1 km / 0.6 mi
Arrecife de Puerto Morelos National Park - 1 km / 0.6 mi
Moon Palace Golf Club - 3.6 km / 2.2 mi
Xoximilco - 3.7 km / 2.3 mi
El Tinto Golf Course - 5.4 km / 3.3 mi
Ventura Park Cancun - 12 km / 7.5 mi
Playa Coral - 12.6 km / 7.8 mi
Riviera Cancun Golf Resort - 13.9 km / 8.7 mi
Parish of the Risen Christ - 14.6 km / 9.1 mi
Petempich Bay - 15.2 km / 9.4 mi
Delfines Beach - 19.1 km / 11.8 mi
Puerto Morelos Beach - 19.3 km / 12 mi
Jungle Spa - 19.6 km / 12.2 mi
Monumento Ruta de los Cenotes - 19.7 km / 12.3 mi
Dr. Alfredo Barrera Marin Botanical Garden - 19.9 km / 12.4 mi

The preferred airport for Moon Palace The Grand Cancun - All-inclusive is Cancun Intl. Airport (CUN) - 11.6 km / 7.2 mi

Property Rules

Check-In

Check-in time: From 3:00 PM To midnight

Instructions:

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards

Special Instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Minimum Age: 18

Check-Out

Check-out time: 12:00 PM

Fees

Optional Fees:

  • Airport shuttle fee: USD 26 per person (roundtrip)
  • Airport shuttle fee per child: USD 26 (roundtrip), (up to 17 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies

Know Before You Go:

  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
  • Cashless payment methods are available for all transactions.

FAQs

What are the check-in and check-out times at Moon Palace The Grand Cancun - All-inclusive?

Check-in is available from 3:00 PM to midnight, and Check-out is by 12:00 PM.

What is the minimum age required for check-in at Moon Palace The Grand Cancun - All-inclusive?

The minimum check-in age is 18 years.

Where is Moon Palace The Grand Cancun - All-inclusive located?

With a stay at Moon Palace The Grand Cancun - All-inclusive in Cancun, you'll be a 3-minute drive from Moon Palace Golf Club and 6 minutes from Xoximilco. This all-inclusive property is 11.8 mi (19.1 km) from Delfines Beach and 15.5 mi (24.9 km) from La Isla Shopping Mall.

Is luggage storage available at Moon Palace The Grand Cancun - All-inclusive for business traveller?

Luggage storage is available for guests before check-in or after check-out.

Is Wi-Fi provided at Moon Palace The Grand Cancun - All-inclusive, and is it complimentary?

Complimentary Wi-Fi is available for guests throughout the property.

Does Moon Palace The Grand Cancun - All-inclusive offer complimentary onsite parking for business travelers or guests attending meetings?

Onsite parking is available for guests, but charges may apply.

Are pets allowed at Moon Palace The Grand Cancun - All-inclusive?

Pets are not allowed at Moon Palace The Grand Cancun - All-inclusive.

Are there any specific rules, restrictions, or extra charges for bringing pets to Moon Palace The Grand Cancun - All-inclusive?

Pets are not allowed at this property.

Are linens, towels, or toiletries included at Moon Palace The Grand Cancun - All-inclusive?

Basic linens and toiletries are included for guest comfort.

What are some of the popular attractions near Moon Palace The Grand Cancun - All-inclusive, and how far are they?

There are following attraction near to this property like :, West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 1 km / 0.6 mi, Arrecife de Puerto Morelos National Park - 1 km / 0.6 mi, Moon Palace Golf Club - 3.6 km / 2.2 mi, Xoximilco - 3.7 km / 2.3 mi, El Tinto Golf Course - 5.4 km / 3.3 mi, Ventura Park Cancun - 12 km / 7.5 mi, Playa Coral - 12.6 km / 7.8 mi, Riviera Cancun Golf Resort - 13.9 km / 8.7 mi, Parish of the Risen Christ - 14.6 km / 9.1 mi, Petempich Bay - 15.2 km / 9.4 mi, Delfines Beach - 19.1 km / 11.8 mi, Puerto Morelos Beach - 19.3 km / 12 mi, Pabellón Cumbres Shopping Center - 19.5 km / 12.1 mi, Jungle Spa - 19.6 km / 12.2 mi, Monumento Ruta de los Cenotes - 19.7 km / 12.3 mi, , The preferred airport for Moon Palace The Grand Cancun - All-inclusive is Cancun Intl. Airport (CUN) - 11.6 km / 7.2 mi.

What entertainment options are available at Moon Palace The Grand Cancun - All-inclusive?

The property offers entertainment options such as: Arcade/game room, Billiards or pool table, Children's club (free), Children's games, Children's pool, Evening entertainment, Free beach club on site, Free water park access, Garden, Nightclub, Number of outdoor pools - 9, Playground on site, Pool sun loungers, Pool umbrellas, Rooftop terrace, Terrace.

Is Moon Palace The Grand Cancun - All-inclusive accessible for guests with disabilities?

The property is equipped with wheelchair-accessible features and is welcoming to specially abled guests requiring mobility assistance.

Does Moon Palace The Grand Cancun - All-inclusive offer any conference rooms, meeting facilities, or shared business spaces?

Conference and meeting spaces are available for business events or group use.

Is daily housekeeping service included during a stay at Moon Palace The Grand Cancun - All-inclusive?

Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms.

Does Moon Palace The Grand Cancun - All-inclusive provide concierge services, local assistance, or help with tours and travel arrangements?

Concierge and travel assistance services are available, including help with tours and local arrangements.

Which room categories at Moon Palace The Grand Cancun - All-inclusive follow a non-smoking policy?

The following room categories at Moon Palace The Grand Cancun - All-inclusive follow a non-smoking policy: Grand Deluxe Garden View, Grand Deluxe Garden View - Book 5 nights, Get 3 Free nights at Punta Cana, Grand Family Suite Garden View, Grand Governor Suite - King Size Bed, Grand Honeymoon Suite - King Size Bed, Grand Presidential Suite, Grand Swim Up Suite Garden View. For more details, please contact the reception.

What are the different types of room categories offered at Moon Palace The Grand Cancun - All-inclusive?

The property offers the following room categories: Grand Deluxe Garden View, Grand Deluxe Garden View - Book 5 nights, Get 3 Free nights at Punta Cana, Grand Family Suite Garden View, Grand Governor Suite - King Size Bed, Grand Honeymoon Suite - King Size Bed, Grand Presidential Suite, Grand Swim Up Suite Garden View.

Does Moon Palace The Grand Cancun - All-inclusive provide 24-hour front desk service?

24-hour front desk service is available.

What are the nearest major airports and how far are they from Moon Palace The Grand Cancun - All-inclusive?

The preferred airport for Moon Palace The Grand Cancun - All-inclusive is Cancun Intl. Airport (CUN) - 11.6 km / 7.2 mi.

Are baby cribs, babysitting services, childcare, or extra beds available at Moon Palace The Grand Cancun - All-inclusive?

Childcare or babysitting services may be available for families. The following room types offer family-friendly options like cribs or rollaway beds: Grand Presidential Suite, Grand Deluxe Garden View - Book 5 nights, Get 3 Free nights at Punta Cana, Grand Governor Suite - King Size Bed, Grand Family Suite Garden View, Grand Swim Up Suite Garden View, Grand Deluxe Garden View.

Is Moon Palace The Grand Cancun - All-inclusive a good choice for business travelers?

The property includes business-friendly amenities ideal for travelers.

What languages are spoken by the staff at Moon Palace The Grand Cancun - All-inclusive?

Languages spoken by staff include: English, Spanish.

Does Moon Palace The Grand Cancun - All-inclusive offer a dining area, restaurant, or room service for guests?

Guests can enjoy meals at the on-site restaurant or bar.

Does any room at Moon Palace The Grand Cancun - All-inclusive include a private balcony or patio?

Some rooms feature a private balcony, terrace, or patio.

Is there an elevator or lift available at Moon Palace The Grand Cancun - All-inclusive?

Elevator or lift is available for guest convenience.

Does Moon Palace The Grand Cancun - All-inclusive offer laundry facilities or services, and what types are available?

Laundry services include: self-service facilities, professional laundry services.

Is a pool available at Moon Palace The Grand Cancun - All-inclusive, and what types of pools are offered?

Yes, the property features 9 outdoor pools for guest enjoyment.

Is there a fitness center or gym available at Moon Palace The Grand Cancun - All-inclusive?

A fitness center is available for guests who want to stay active.

Is there a business center or work-friendly space available at Moon Palace The Grand Cancun - All-inclusive?

The property offers work-friendly spaces and business amenities for your convenience.

Are yoga mats, meditation spaces, or wellness classes available at Moon Palace The Grand Cancun - All-inclusive?

Wellness offerings such as yoga and meditation sessions may be available for a rejuvenating stay.

Is the property located near a beach or oceanfront?

The property is situated close to the beach or ocean, offering a relaxing coastal atmosphere.

Is the property situated near a lake, river, or other waterfront area?

The property offers access to peaceful waterfront areas such as a nearby lake or river.

Is the property surrounded by a jungle or lush greenery?

The surroundings include lush greenery, forests, or a natural retreat setting.

Are there facilities for events like weddings, banquets, or parties at Moon Palace The Grand Cancun - All-inclusive?

Event facilities such as banquet halls or party areas are available for special occasions.

Are spa facilities available for guest use?

Spa facilities are available for guests seeking a relaxing experience.

Is there a sauna or steam room available?

Guests can enjoy wellness amenities such as a sauna or steam room.

Are massage or body therapy services offered?

Massage and body therapy services are available for guest relaxation.

Does Moon Palace The Grand Cancun - All-inclusive offer family-friendly amenities such as play areas or kids' activities?

Child-focused amenities such as play areas or activity rooms are not indicated at this time.

Is there 24-hour security staff on the premises?

24-hour security staff or guards are available to ensure guest safety.

Is there an in-room safe or secure storage option available?

Guests have access to in-room safes or secure storage for valuables.

Is there a bar available at the property?

A bar is available where guests can enjoy cocktails and drinks.

Is there a lounge or relaxation area for guests?

Guests can unwind in the lounge or designated relaxation areas.

Is a minibar available in the guest rooms?

Minibars are available in the rooms, offering refreshments and snacks for convenience.

Is there a coffee machine available for guest use?

Guests can enjoy freshly brewed coffee from in-room or shared coffee machines.

Is parking available, and are there any charges for it?

Parking is available, and both self and valet options are complimentary for guests.

Is there a hot tub or jacuzzi available on site?

Guests can unwind in a hot tub or jacuzzi, adding a relaxing touch to their stay.

Is there a rooftop area or view available at the property?

Guests can relax and enjoy scenic views from a rooftop area at the property.

Does the property have a terrace or outdoor sitting area?

A terrace or outdoor sitting area is available for guests to unwind in a peaceful setting.

Is there a garden or green area for guests?

A garden area is available for guests to enjoy a touch of nature during their stay.

Is there a designated smoking lounge or area at Moon Palace The Grand Cancun - All-inclusive?

A separate smoking area is provided for guest convenience.

Are board games available for guest use?

Guests can enjoy a variety of board games during their stay.

Is a billiards or pool table available on site?

Guests can relax and enjoy a game of billiards or pool at the property.

Is the check-in process multilingual at Moon Palace The Grand Cancun - All-inclusive?

The check-in process includes multilingual support for guest convenience.

Are toiletries at Moon Palace The Grand Cancun - All-inclusive eco-certified or plastic-free?

Eco-certified or plastic-free toiletries are thoughtfully provided.

Does Moon Palace The Grand Cancun - All-inclusive offer packages for honeymooners or romantic getaways?

Special packages are available for romantic getaways or honeymoon stays.

Does Moon Palace The Grand Cancun - All-inclusive provide umbrellas or rain gear for guests during rainy weather?

Rainy day? Umbrellas or rain protection are thoughtfully provided.

Does Moon Palace The Grand Cancun - All-inclusive provide anti-slip mats or bathroom safety features?

Bathrooms are equipped with features like anti-slip mats or grab bars for added safety.

Is there a sundeck or sunbathing area at Moon Palace The Grand Cancun - All-inclusive?

A sundeck or sunbathing area is available for guests to enjoy the outdoors.
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