The Westin Surabaya

Expected Weather

Cloudy

Gray and overcast skies. Generally smooth travel, but stay alert for updates.

High: 32.21° C

Low: 24.44° C

This is an estimate based on historical weather conditions and not an actual weather forecast

Summary

The Westin Surabaya, a luxurious 5.0-star hotel situated in Surabaya city. This hotel is conveniently located near Pakuwon Mall and provides easy access to various business and leisure attractions. The Westin Surabaya features an array of modern amenities, including 24-hour fitness facilities, accessible airport shuttle, and assistance for guests with hearing impairments. This hotel is designed with the convenience and comfort of its guests in mind.

Highlights

Full-service spa
Ballroom
Golf driving range on site
Golf lessons with a pro
Spa treatment room(s)

Property Description

Near Pakuwon Mall. Located in Surabaya, The Westin Surabaya is connected to the convention center, a 1-minute drive from Pakuwon Mall and 8 minutes from Surabaya Zoo. This family-friendly hotel is 7.1 mi (11.5 km) from Tunjungan Plaza and 7.2 mi (11.5 km) from Royal Plaza Surabaya.Pamper yourself with a visit to the spa, which offers massages and body treatments. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a 24-hour fitness center, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.Satisfy your appetite for lunch, dinner, or brunch at Magnolia, a restaurant which specializes in Asian cuisine, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Surabaya? This hotel has 89082 square feet (8276 square meters) of space consisting of a conference center and 20 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.Make yourself at home in one of the 204 air-conditioned rooms featuring LCD televisions. Your Select Comfort bed comes with down comforters. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.Distances are displayed to the nearest 0.1 mile and kilometer.

Pakuwon Mall - 0.1 km / 0.1 mi
Pakuwon Trade Center - 0.3 km / 0.2 mi
Al-Akbar Mosque - 4.3 km / 2.7 mi
Ciputra Golf Club - 6.8 km / 4.2 mi
Ciputra World Mall - 7.4 km / 4.6 mi
Surabaya Zoo - 7.6 km / 4.7 mi
Surabaya Town Square - 7.8 km / 4.8 mi
House of Sampoerna - 8.2 km / 5.1 mi
Lapangan Thor Stadium - 8.4 km / 5.2 mi
Mpu Tantular Museum - 8.5 km / 5.3 mi
Taman Bungkul - 8.7 km / 5.4 mi
Korea Park - 9 km / 5.6 mi
Monument Of Suroboyo - 9.2 km / 5.7 mi
BG Junction - 10.6 km / 6.6 mi
Joko Dolog Statue - 11.2 km / 7 mi

The nearest major airport is Surabaya (SUB-Juanda) - 23.7 km / 14.7 mi

Amenities

Spa Services
- Full-service spa
- Spa treatment room(s)
Swimming Pool
- Children's pool
Others
- 24-hour front desk
- Accessible airport shuttle
- Assistive listening devices in meeting rooms
- At least 80% of all lighting comes from LEDs
- Ballroom
- Banquet hall

Spa Services
- Full-service spa
- Spa treatment room(s)
Swimming Pool
- Children's pool
Others
- 24-hour front desk
- Accessible airport shuttle
- Assistive listening devices in meeting rooms
- At least 80% of all lighting comes from LEDs
- Ballroom
- Banquet hall
- Bicycle on site
- Bicycle rentals on site
- Biodegradable/compostable stirrers
- Breakfast available (surcharge)
- Change of bed sheets (on request)
- Change of towels (on request)
- Children's club (free)
- Children's toys
- Comprehensive food waste policy

Please update your search criteria to see the available rooms plans.

Property Description

The nearest major airport is Surabaya (SUB-Juanda) - 23.7 km / 14.7 mi

Property Rules

Check-In

Check-in time: From 3:00 PM To anytime

Instructions:

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Special Instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property.

Check-Out

Check-out time: 12:00 PM

Fees

Optional Fees:

Fee for buffet breakfast: approximately IDR 408000 for adults and IDR 204000 for children
Airport shuttle fee: IDR 490000 per vehicle (one-way, maximum occupancy 5)
Covered self parking fee: IDR 100000 per stay
Valet parking fee: IDR 150000 per stay
Rollaway bed fee: IDR 874000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies

Know Before You Go:

Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.

FAQs

What are the check-in and check-out times at The Westin Surabaya?

Check-in is available from 3:00 PM to anytime, and Check-out is by 12:00 PM.

Where is The Westin Surabaya located?

Located in Surabaya, The Westin Surabaya is connected to the convention center, a 1-minute drive from Pakuwon Mall and 8 minutes from Surabaya Zoo. This family-friendly hotel is 7.1 mi (11.5 km) from Tunjungan Plaza and 7.2 mi (11.5 km) from Royal Plaza Surabaya.

Is luggage storage available at The Westin Surabaya for business traveller?

Luggage storage is available for guests before check-in or after check-out.

Is Wi-Fi provided at The Westin Surabaya, and is it complimentary?

Complimentary Wi-Fi is available for guests throughout the property.

Does The Westin Surabaya offer complimentary onsite parking for business travelers or guests attending meetings?

Onsite parking is available for guests, but charges may apply.

Are pets allowed at The Westin Surabaya?

Pets are not allowed at The Westin Surabaya.

Are there any specific rules, restrictions, or extra charges for bringing pets to The Westin Surabaya?

Pets are not allowed at this property.

Are linens, towels, or toiletries included at The Westin Surabaya?

Basic linens and toiletries are included for guest comfort.

What are some of the popular attractions near The Westin Surabaya, and how far are they?

There are following attraction near to this property like :, Pakuwon Mall - 0.1 km / 0.1 mi, Pakuwon Trade Center - 0.3 km / 0.2 mi, Al-Akbar Mosque - 4.3 km / 2.7 mi, Ciputra Golf Club - 6.8 km / 4.2 mi, Ciputra World Mall - 7.4 km / 4.6 mi, Surabaya Zoo - 7.6 km / 4.7 mi, Surabaya Town Square - 7.8 km / 4.8 mi, House of Sampoerna - 8.2 km / 5.1 mi, Lapangan Thor Stadium - 8.4 km / 5.2 mi, Mpu Tantular Museum - 8.5 km / 5.3 mi, Taman Bungkul - 8.7 km / 5.4 mi, Korea Park - 9 km / 5.6 mi, Monument Of Suroboyo - 9.2 km / 5.7 mi, BG Junction - 10.6 km / 6.6 mi, Joko Dolog Statue - 11.2 km / 7 mi, , The nearest major airport is Surabaya (SUB-Juanda) - 23.7 km / 14.7 mi.

What entertainment options are available at The Westin Surabaya?

The property offers entertainment options such as: Children's club (free), Children's pool, Golf clubs (equipment), Number of outdoor pools - 3, Playground on site, Rooftop garden, Vegetable garden, Wheelchair-accessible pool.

Is The Westin Surabaya accessible for guests with disabilities?

The property is equipped with wheelchair-accessible features and is welcoming to specially abled guests requiring mobility assistance.

Does The Westin Surabaya offer any conference rooms, meeting facilities, or shared business spaces?

Conference and meeting spaces are available for business events or group use.

Is daily housekeeping service included during a stay at The Westin Surabaya?

Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms.

Does The Westin Surabaya provide concierge services, local assistance, or help with tours and travel arrangements?

Concierge and travel assistance services are available, including help with tours and local arrangements.

Which room categories at The Westin Surabaya follow a non-smoking policy?

The following room categories at The Westin Surabaya follow a non-smoking policy: Club Room, 1 King Bed, Non Smoking, Club Room, 2 Double Beds, Non Smoking, Club Suite, 1 King Bed, Non Smoking, Deluxe Room, 1 King Bed, Non Smoking, Deluxe Room, 2 Double Beds, Non Smoking, Grand Suite, 1 King Bed, Non Smoking, Junior Suite, 1 King Bed, Non Smoking. For more details, please contact the reception.

What are the different types of room categories offered at The Westin Surabaya?

The property offers the following room categories: Club Room, 1 King Bed, Non Smoking, Club Room, 2 Double Beds, Non Smoking, Club Suite, 1 King Bed, Non Smoking, Deluxe Room, 1 King Bed, Non Smoking, Deluxe Room, 2 Double Beds, Non Smoking, Grand Suite, 1 King Bed, Non Smoking, Junior Suite, 1 King Bed, Non Smoking.

Does The Westin Surabaya provide 24-hour front desk service?

24-hour front desk service is available.

Are baby cribs, babysitting services, childcare, or extra beds available at The Westin Surabaya?

The following room types offer family-friendly options like cribs or rollaway beds: Deluxe Room, 1 King Bed, Non Smoking, Club Suite, 1 King Bed, Non Smoking, Grand Suite, 1 King Bed, Non Smoking, Deluxe Room, 2 Double Beds, Non Smoking, Club Room, 2 Double Beds, Non Smoking, Club Room, 1 King Bed, Non Smoking, Junior Suite, 1 King Bed, Non Smoking.

Is The Westin Surabaya a good choice for business travelers?

The property includes business-friendly amenities ideal for travelers.

What languages are spoken by the staff at The Westin Surabaya?

Languages spoken by staff include: Chinese (Mandarin), English, Indonesian.

Does The Westin Surabaya offer a dining area, restaurant, or room service for guests?

Dining areas are available in some rooms. Guests can enjoy meals at the on-site restaurant or bar.

Is there an elevator or lift available at The Westin Surabaya?

Elevator or lift is available for guest convenience.

Does The Westin Surabaya offer laundry facilities or services, and what types are available?

Laundry services include: self-service facilities, professional laundry services.

Is a pool available at The Westin Surabaya, and what types of pools are offered?

Yes, the property features 3 outdoor pools for guest enjoyment.

Is there a fitness center or gym available at The Westin Surabaya?

A fitness center is available for guests who want to stay active.

Is there a business center or work-friendly space available at The Westin Surabaya?

The property offers work-friendly spaces and business amenities for your convenience.

Are yoga mats, meditation spaces, or wellness classes available at The Westin Surabaya?

Wellness offerings such as yoga and meditation sessions may be available for a rejuvenating stay.

Are there facilities for events like weddings, banquets, or parties at The Westin Surabaya?

Event facilities such as banquet halls or party areas are available for special occasions.

Are spa facilities available for guest use?

Spa facilities are available for guests seeking a relaxing experience.

Are massage or body therapy services offered?

Massage and body therapy services are available for guest relaxation.

Does The Westin Surabaya offer family-friendly amenities such as play areas or kids' activities?

Children can enjoy facilities like play zones, game rooms, or kids’ clubs.

Is there an in-room safe or secure storage option available?

Guests have access to in-room safes or secure storage for valuables.

Is there a bar available at the property?

A bar is available where guests can enjoy cocktails and drinks.

Is there a lounge or relaxation area for guests?

Guests can unwind in the lounge or designated relaxation areas.

Are snacks or light refreshments provided to guests on arrival?

Guests may enjoy light snacks or refreshments when they arrive.

Are bicycles available for rent?

Bicycles or e-bikes are available for guests to rent and explore the surroundings. For pricing or availability, please contact the reception.

Is a minibar available in the guest rooms?

Minibars are available in the rooms, offering refreshments and snacks for convenience.

Are tea-making facilities provided in the rooms or common areas?

Tea-making facilities are available, either in-room or in shared guest areas.

Is parking available, and are there any charges for it?

Parking is available, and both self and valet options are complimentary for guests.

Is there a rooftop area or view available at the property?

Guests can relax and enjoy scenic views from a rooftop area at the property.

Is there a garden or green area for guests?

A garden area is available for guests to enjoy a touch of nature during their stay.

Is there a dedicated outdoor dining area at the property?

An outdoor dining space is available for guests to enjoy meals in the open air.

Is the check-in process multilingual at The Westin Surabaya?

The check-in process includes multilingual support for guest convenience.

Are toiletries at The Westin Surabaya eco-certified or plastic-free?

Eco-certified or plastic-free toiletries are thoughtfully provided.

View in Map

Expected Weather

Cloudy

Summary

Highlights

Property Description

Amenities

Please update your search criteria to see the available rooms plans.

Property Description

Property Rules

Instructions:

Special Instructions:

Optional Fees:

Know Before You Go:

What are the check-in and check-out times at The Westin Surabaya?

Where is The Westin Surabaya located?

Is luggage storage available at The Westin Surabaya for business traveller?

Is Wi-Fi provided at The Westin Surabaya, and is it complimentary?

Does The Westin Surabaya offer complimentary onsite parking for business travelers or guests attending meetings?

Are pets allowed at The Westin Surabaya?

Are there any specific rules, restrictions, or extra charges for bringing pets to The Westin Surabaya?

Are linens, towels, or toiletries included at The Westin Surabaya?

What are some of the popular attractions near The Westin Surabaya, and how far are they?

What entertainment options are available at The Westin Surabaya?

Is The Westin Surabaya accessible for guests with disabilities?

Does The Westin Surabaya offer any conference rooms, meeting facilities, or shared business spaces?

Is daily housekeeping service included during a stay at The Westin Surabaya?

Does The Westin Surabaya provide concierge services, local assistance, or help with tours and travel arrangements?

Which room categories at The Westin Surabaya follow a non-smoking policy?

What are the different types of room categories offered at The Westin Surabaya?

Does The Westin Surabaya provide 24-hour front desk service?

Are baby cribs, babysitting services, childcare, or extra beds available at The Westin Surabaya?

Is The Westin Surabaya a good choice for business travelers?

What languages are spoken by the staff at The Westin Surabaya?

Does The Westin Surabaya offer a dining area, restaurant, or room service for guests?

Is there an elevator or lift available at The Westin Surabaya?

Does The Westin Surabaya offer laundry facilities or services, and what types are available?

Is a pool available at The Westin Surabaya, and what types of pools are offered?

Is there a fitness center or gym available at The Westin Surabaya?

Is there a business center or work-friendly space available at The Westin Surabaya?

Are yoga mats, meditation spaces, or wellness classes available at The Westin Surabaya?

Are there facilities for events like weddings, banquets, or parties at The Westin Surabaya?

Are spa facilities available for guest use?

Are massage or body therapy services offered?

Does The Westin Surabaya offer family-friendly amenities such as play areas or kids' activities?

Is there an in-room safe or secure storage option available?

Is there a bar available at the property?

Is there a lounge or relaxation area for guests?

Are snacks or light refreshments provided to guests on arrival?

Are bicycles available for rent?

Is a minibar available in the guest rooms?

Are tea-making facilities provided in the rooms or common areas?

Is parking available, and are there any charges for it?

Is there a rooftop area or view available at the property?

Is there a garden or green area for guests?

Is there a dedicated outdoor dining area at the property?

Is the check-in process multilingual at The Westin Surabaya?

Are toiletries at The Westin Surabaya eco-certified or plastic-free?