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Photo gallery for Kobe Bay Sheraton Hotel & Towers showing 154 images of the property

Summary

Experience exquisite hospitality at the Kobe Bay Sheraton Hotel & Towers. Located in Kobe's Higashinada district, our 4-star hotel offers easy access to Kobe Port and other city attractions. Enjoy a range of amenities including 24-hour fitness facilities, a 24-hour front desk, airport transportation (surcharge), a ballroom, barbecue grills, breakfast available (surcharge), change of bed sheets (on request), change of towels, and multilingual support in Japanese and English. Great location, friendly vibe, and useful facilities.

Highlights

  • Ballroom
  • Tennis on site
  • Tennis lessons
  • Nightclub
  • Wedding services

Property Description

In Kobe (Higashinada). With a stay at Kobe Bay Sheraton Hotel & Towers in Kobe (Higashinada), you'll be within a 15-minute drive of Meriken Park and Hanshin Koshien Stadium. This spa hotel is 12.4 mi (19.9 km) from Arima Onsen and 13.7 mi (22.1 km) from Universal Studios Japan.Pamper yourself with onsite massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find hot springs, a nightclub, and outdoor tennis courts. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.Enjoy French cuisine at Kobe Grill, one of the hotel's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 3 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.Featured amenities include complimentary wired internet access, limo/town car service, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.Make yourself at home in one of the 270 air-conditioned rooms featuring minibars. Complimentary wired and wireless internet access keeps you connected, and pay movies provides entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and bidets. Conveniences include phones, as well as safes and desks.Distances are displayed to the nearest 0.1 mile and kilometer.

Kobe Fashion Museum - 0.4 km / 0.2 mi
Dekapathos - 0.9 km / 0.5 mi
Hakutsuru Sake Brewery Museum - 3.3 km / 2 mi
Kobe University - 6.9 km / 4.3 mi
Hyogo Prefectural Museum of Art - 7.8 km / 4.9 mi
Kobe Oji Zoo - 8.3 km / 5.2 mi
Ashiya Beach - 8.6 km / 5.3 mi
Nishinomiya Shell Museum - 8.7 km / 5.4 mi
Shinnishinomiya Yacht Harbor - 8.8 km / 5.5 mi
Takenaka Carpentry Tools Museum - 10.2 km / 6.4 mi
Otani Memorial Art Museum - 10.3 km / 6.4 mi
Kobe City Hall - 10.4 km / 6.5 mi
Shin-Kobe Ropeway - 10.4 km / 6.5 mi
Space 11 Darvish Museum - 10.5 km / 6.5 mi
Sannomiya Shrine - 10.5 km / 6.5 mi

The nearest airports are:
Kobe Airport (UKB) - 17 km / 10.5 mi
Itami Airport (ITM) - 31.3 km / 19.4 mi
Kansai Intl. Airport (KIX) - 63.8 km / 39.7 mi

The preferred airport for Kobe Bay Sheraton Hotel & Towers is Kansai Intl. Airport (KIX).

. The property will be renovating from February 3 2025 to March 3 2025 (completion date subject to change). The following areas are affected:
  • Fitness facilities
During renovations, the hotel will make every effort to minimize noise and disturbance.

Amenities

  • Spa Services
    • Spa services on site
  • Accessible Wheelchair
    • Wheelchair accessible
  • Others
    • 24-hour front desk
    • Ballroom
    • Barbecue grill(s)
    • Breakfast available (surcharge)
    • Change of bed sheets (on request)
    • Change of towels (on request)
    • Comprehensive recycling policy

Please update your search criteria to see the available rooms plans.

Property Description

In Kobe (Higashinada). With a stay at Kobe Bay Sheraton Hotel & Towers in Kobe (Higashinada), you'll be within a 15-minute drive of Meriken Park and Hanshin Koshien Stadium. This spa hotel is 12.4 mi (19.9 km) from Arima Onsen and 13.7 mi (22.1 km) from Universal Studios Japan.Pamper yourself with onsite massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find hot springs, a nightclub, and outdoor tennis courts. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.Enjoy French cuisine at Kobe Grill, one of the hotel's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 3 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.Featured amenities include complimentary wired internet access, limo/town car service, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.Make yourself at home in one of the 270 air-conditioned rooms featuring minibars. Complimentary wired and wireless internet access keeps you connected, and pay movies provides entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and bidets. Conveniences include phones, as well as safes and desks.Distances are displayed to the nearest 0.1 mile and kilometer.

Kobe Fashion Museum - 0.4 km / 0.2 mi
Dekapathos - 0.9 km / 0.5 mi
Hakutsuru Sake Brewery Museum - 3.3 km / 2 mi
Kobe University - 6.9 km / 4.3 mi
Hyogo Prefectural Museum of Art - 7.8 km / 4.9 mi
Kobe Oji Zoo - 8.3 km / 5.2 mi
Ashiya Beach - 8.6 km / 5.3 mi
Nishinomiya Shell Museum - 8.7 km / 5.4 mi
Shinnishinomiya Yacht Harbor - 8.8 km / 5.5 mi
Takenaka Carpentry Tools Museum - 10.2 km / 6.4 mi
Otani Memorial Art Museum - 10.3 km / 6.4 mi
Kobe City Hall - 10.4 km / 6.5 mi
Shin-Kobe Ropeway - 10.4 km / 6.5 mi
Space 11 Darvish Museum - 10.5 km / 6.5 mi
Sannomiya Shrine - 10.5 km / 6.5 mi

The nearest airports are:
Kobe Airport (UKB) - 17 km / 10.5 mi
Itami Airport (ITM) - 31.3 km / 19.4 mi
Kansai Intl. Airport (KIX) - 63.8 km / 39.7 mi

The preferred airport for Kobe Bay Sheraton Hotel & Towers is Kansai Intl. Airport (KIX).

. The property will be renovating from February 3 2025 to March 3 2025 (completion date subject to change). The following areas are affected:
  • Fitness facilities
During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Rules

Check-In

Check-in time: From 3:00 PM To midnight

Instructions:

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Minimum Age: 18

Check-Out

Check-out time: 12:00 PM

Fees

Mandatory Fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional Fees:

  • Fee for buffet breakfast: approximately JPY 3630 for adults and JPY 2178 for children
  • Airport shuttle fee: JPY 1800 per person (one way)
  • Airport shuttle fee per child: JPY 900

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies

Know Before You Go:

  • Reservations are required for massage services, spa treatments, and private bath/onsen. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Parking height restrictions apply.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

FAQs

What are the check-in and check-out times at Kobe Bay Sheraton Hotel & Towers?

Check-in is available from 3:00 PM to midnight, and Check-out is by 12:00 PM.

What is the minimum age required for check-in at Kobe Bay Sheraton Hotel & Towers?

The minimum check-in age is 18 years.

Where is Kobe Bay Sheraton Hotel & Towers located?

With a stay at Kobe Bay Sheraton Hotel & Towers in Kobe (Higashinada), you'll be within a 15-minute drive of Meriken Park and Hanshin Koshien Stadium. This spa hotel is 12.4 mi (19.9 km) from Arima Onsen and 13.7 mi (22.1 km) from Universal Studios Japan.

Is luggage storage available at Kobe Bay Sheraton Hotel & Towers for business traveller?

Luggage storage is available for guests before check-in or after check-out.

Is Wi-Fi provided at Kobe Bay Sheraton Hotel & Towers, and is it complimentary?

Complimentary Wi-Fi is available for guests throughout the property.

Does Kobe Bay Sheraton Hotel & Towers offer complimentary onsite parking for business travelers or guests attending meetings?

Onsite parking is available for guests, but charges may apply.

Are pets allowed at Kobe Bay Sheraton Hotel & Towers?

Pets are not allowed at Kobe Bay Sheraton Hotel & Towers.

Are there any specific rules, restrictions, or extra charges for bringing pets to Kobe Bay Sheraton Hotel & Towers?

Pets are not allowed at this property.

Are linens, towels, or toiletries included at Kobe Bay Sheraton Hotel & Towers?

Basic linens and toiletries are included for guest comfort.

What are some of the popular attractions near Kobe Bay Sheraton Hotel & Towers, and how far are they?

There are following attraction near to this property like :, Dekapathos - 0.9 km / 0.5 mi, Hakutsuru Sake Brewery Museum - 3.3 km / 2 mi, Kobe University - 6.9 km / 4.3 mi, Ashiya Park - 7.5 km / 4.6 mi, Hyogo Prefectural Museum of Art - 7.8 km / 4.9 mi, Tanizaki Junichiro Memorial Museum - 8 km / 5 mi, Disaster Reduction and Human Renovation Institution - 8.1 km / 5.1 mi, Kobe Ōji Zoo - 8.3 km / 5.2 mi, Ashiya Beach - 8.6 km / 5.3 mi, Nishinomiya Shell Museum - 8.7 km / 5.4 mi, Shinnishinomiya Yacht Harbor - 8.8 km / 5.5 mi, Shukugawa Kasenshiki Ryokuchi Park - 10 km / 6.2 mi, Otani Memorial Art Museum - 10.3 km / 6.4 mi, Kobe City Hall - 10.4 km / 6.5 mi, Shin-Kobe Ropeway - 10.4 km / 6.5 mi, , The nearest airports are:, Kobe Airport (UKB) - 17 km / 10.5 mi, Itami Airport (ITM) - 31.3 km / 19.4 mi, Kansai Intl. Airport (KIX) - 63.8 km / 39.7 mi, , The preferred airport for Kobe Bay Sheraton Hotel & Towers is Kansai Intl. Airport (KIX).

What entertainment options are available at Kobe Bay Sheraton Hotel & Towers?

The property offers entertainment options such as: Garden, Nightclub, Number of indoor pools - 1, Playground on site, Terrace, Vegetable garden.

Is Kobe Bay Sheraton Hotel & Towers accessible for guests with disabilities?

The property is equipped with wheelchair-accessible features and is welcoming to specially abled guests requiring mobility assistance.

Does Kobe Bay Sheraton Hotel & Towers offer any conference rooms, meeting facilities, or shared business spaces?

Conference and meeting spaces are available for business events or group use.

Is daily housekeeping service included during a stay at Kobe Bay Sheraton Hotel & Towers?

Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms.

Does Kobe Bay Sheraton Hotel & Towers provide concierge services, local assistance, or help with tours and travel arrangements?

Concierge and travel assistance services are available, including help with tours and local arrangements.

Which room categories at Kobe Bay Sheraton Hotel & Towers follow a non-smoking policy?

The following room categories at Kobe Bay Sheraton Hotel & Towers follow a non-smoking policy: Club Room, 1 Double Bed, Club Suite, 1 Twin Bed, Tower, Deluxe Room, 1 Double Bed, Deluxe Room, 1 Twin Bed, Deluxe Room, 1 Twin Bed, Mountain View, Premier Room, 1 King Bed, Ocean View, Premier Twin Room, 1 Twin Bed, Ocean View, Room, Room, 1 Double Bed, Ocean View, Room, 1 Twin Bed, Corner, Twin Room, 1 Twin Bed. For more details, please contact the reception.

What are the different types of room categories offered at Kobe Bay Sheraton Hotel & Towers?

The property offers the following room categories: Club Room, 1 Double Bed, Club Suite, 1 Twin Bed, Tower, Deluxe Room, 1 Double Bed, Deluxe Room, 1 Twin Bed, Deluxe Room, 1 Twin Bed, Mountain View, Premier Room, 1 King Bed, Ocean View, Premier Twin Room, 1 Twin Bed, Ocean View, Room, Room, 1 Double Bed, Ocean View, Room, 1 Twin Bed, Corner, Twin Room, 1 Twin Bed.

Does Kobe Bay Sheraton Hotel & Towers provide 24-hour front desk service?

Front desk service may be limited; guests are often greeted by the host upon arrival.

What are the nearest major airports and how far are they from Kobe Bay Sheraton Hotel & Towers?

The nearest airports are: Kobe Airport (UKB) - 17 km / 10.5 mi, Itami Airport (ITM) - 31.3 km / 19.4 mi, Kansai Intl. Airport (KIX) - 63.8 km / 39.7 mi.

Are baby cribs, babysitting services, childcare, or extra beds available at Kobe Bay Sheraton Hotel & Towers?

The following room types offer family-friendly options like cribs or rollaway beds: Deluxe Room, 1 Double Bed.

Is Kobe Bay Sheraton Hotel & Towers a good choice for business travelers?

The property includes business-friendly amenities ideal for travelers.

What languages are spoken by the staff at Kobe Bay Sheraton Hotel & Towers?

Languages spoken by staff include: English, Japanese.

Does Kobe Bay Sheraton Hotel & Towers offer a dining area, restaurant, or room service for guests?

Guests can enjoy meals at the on-site restaurant or bar.

Is there an elevator or lift available at Kobe Bay Sheraton Hotel & Towers?

Elevator or lift is available for guest convenience.

Does Kobe Bay Sheraton Hotel & Towers offer laundry facilities or services, and what types are available?

Laundry services include: self-service facilities, professional laundry services.

Is a pool available at Kobe Bay Sheraton Hotel & Towers, and what types of pools are offered?

Yes, the property features 1 indoor pool for guest enjoyment.

Is there a fitness center or gym available at Kobe Bay Sheraton Hotel & Towers?

A fitness center is available for guests who want to stay active.

Is there a business center or work-friendly space available at Kobe Bay Sheraton Hotel & Towers?

The property offers work-friendly spaces and business amenities for your convenience.

Does Kobe Bay Sheraton Hotel & Towers have a fireplace or heating for colder months?

Guests can enjoy a warm and inviting atmosphere with available heating or fireplace options.

Is the property located near a beach or oceanfront?

The property is situated close to the beach or ocean, offering a relaxing coastal atmosphere.

Does the property offer views or access to mountains or hills?

Guests can enjoy scenic views or access to nearby mountains or hills.

Are there facilities for events like weddings, banquets, or parties at Kobe Bay Sheraton Hotel & Towers?

Event facilities such as banquet halls or party areas are available for special occasions.

Are spa facilities available for guest use?

Spa facilities are available for guests seeking a relaxing experience.

Is there a sauna or steam room available?

Guests can enjoy wellness amenities such as a sauna or steam room.

Are massage or body therapy services offered?

Massage and body therapy services are available for guest relaxation.

Does Kobe Bay Sheraton Hotel & Towers offer family-friendly amenities such as play areas or kids' activities?

Children can enjoy facilities like play zones, game rooms, or kids’ clubs.

Is there an in-room safe or secure storage option available?

Guests have access to in-room safes or secure storage for valuables.

Is there a bar available at the property?

A bar is available where guests can enjoy cocktails and drinks.

Is there a lounge or relaxation area for guests?

Guests can unwind in the lounge or designated relaxation areas.

Is a minibar available in the guest rooms?

Minibars are available in the rooms, offering refreshments and snacks for convenience.

Is there a coffee machine available for guest use?

Guests can enjoy freshly brewed coffee from in-room or shared coffee machines.

Is parking available, and are there any charges for it?

Parking is available, and both self and valet options are complimentary for guests.

Does the property have a terrace or outdoor sitting area?

A terrace or outdoor sitting area is available for guests to unwind in a peaceful setting.

Is there a garden or green area for guests?

A garden area is available for guests to enjoy a touch of nature during their stay.

Are there any picnic spots available for guests?

Guests can enjoy a relaxing time in dedicated picnic areas around the property.

Does Kobe Bay Sheraton Hotel & Towers have a barbecue or grill area for guests?

A barbecue or outdoor grill area is available for guest use.

Is there a designated smoking lounge or area at Kobe Bay Sheraton Hotel & Towers?

A separate smoking area is provided for guest convenience.

Are electric vehicle charging stations available at Kobe Bay Sheraton Hotel & Towers?

Electric vehicle charging stations are available for guest use.

Is the check-in process multilingual at Kobe Bay Sheraton Hotel & Towers?

The check-in process includes multilingual support for guest convenience.

Does Kobe Bay Sheraton Hotel & Towers provide anti-slip mats or bathroom safety features?

Bathrooms are equipped with features like anti-slip mats or grab bars for added safety.