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Photo gallery for Waldorf Astoria Cancun showing 178 images of the property

Summary

Experience luxurious relaxation at the 5-star Waldorf Astoria Cancun. Nestled on Cancun's stunning beachfront, this world-class resort offers a myriad of amenities tailored to create unforgettable experiences for every guest. Whether you're traveling for business or leisure, the Waldorf Astoria Cancun offers an exceptional range of facilities and services designed to cater to all your needs and desires.

Highlights

  • Full-service spa
  • Snorkeling nearby
  • Kayaking on site
  • Poolside bar
  • Yoga classes/instruction on site

Property Description

On the beach. When you stay at Waldorf Astoria Cancun in Cancun, you'll be on the beach, within a 15-minute drive of Moon Palace Golf Club and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. This beach resort is 14.1 mi (22.7 km) from Delfines Beach and 17.8 mi (28.6 km) from La Isla Shopping Mall.Relax at the full-service spa, where you can enjoy body treatments and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a steam room, and a 24-hour fitness center. Additional amenities at this resort include complimentary wireless internet access, concierge services, and a picnic area.Grab a bite at one of the resort's 3 restaurants, or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.Featured amenities include a business center, a 24-hour front desk, and ATM/banking services. Event facilities at this resort consist of a conference center and 5 meeting rooms. Free valet parking is available onsite.Treat yourself to a stay in one of the 173 guestrooms, featuring private plunge pools and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include safes and irons/ironing boards, as well as phones with free local calls.Distances are displayed to the nearest 0.1 mile and kilometer.

Arrecife de Puerto Morelos National Park - 0.1 km / 0.1 mi
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 0.1 km / 0.1 mi
Moon Palace Golf Club - 8.3 km / 5.2 mi
Xoximilco - 8.5 km / 5.3 mi
El Tinto Golf Course - 9.1 km / 5.6 mi
Petempich Bay - 13.3 km / 8.3 mi
Ventura Park Cancun - 15.7 km / 9.8 mi
Playa Coral - 16.2 km / 10.1 mi
Nichupté Lagoon - 16.5 km / 10.3 mi
Puerto Morelos Beach - 17.4 km / 10.8 mi
Riviera Cancun Golf Resort - 17.6 km / 10.9 mi
Jungle Spa - 17.8 km / 11.1 mi
Monumento Ruta de los Cenotes - 17.9 km / 11.1 mi
Dr. Alfredo Barrera Marin Botanical Garden - 18.1 km / 11.2 mi
Parish of the Risen Christ - 18.3 km / 11.4 mi

The nearest airports are:
Cancun Intl. Airport (CUN) - 15.2 km / 9.4 mi
Cozumel Intl. Airport (CZM) - 81.2 km / 50.4 mi

The preferred airport for Waldorf Astoria Cancun is Cancun Intl. Airport (CUN).

Amenities

  • Spa Services
    • Full-service spa
  • Others
    • 24-hour front desk
    • ATM/banking
    • Banquet hall
    • Breakfast available (surcharge)
    • Business center
    • Concierge services
    • Couples/private dining
    • Elevator
    • Elevator door width (centimeters) - 119

Please update your search criteria to see the available rooms plans.

Property Description

On the beach. When you stay at Waldorf Astoria Cancun in Cancun, you'll be on the beach, within a 15-minute drive of Moon Palace Golf Club and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. This beach resort is 14.1 mi (22.7 km) from Delfines Beach and 17.8 mi (28.6 km) from La Isla Shopping Mall.Relax at the full-service spa, where you can enjoy body treatments and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a steam room, and a 24-hour fitness center. Additional amenities at this resort include complimentary wireless internet access, concierge services, and a picnic area.Grab a bite at one of the resort's 3 restaurants, or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.Featured amenities include a business center, a 24-hour front desk, and ATM/banking services. Event facilities at this resort consist of a conference center and 5 meeting rooms. Free valet parking is available onsite.Treat yourself to a stay in one of the 173 guestrooms, featuring private plunge pools and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include safes and irons/ironing boards, as well as phones with free local calls.Distances are displayed to the nearest 0.1 mile and kilometer.

Arrecife de Puerto Morelos National Park - 0.1 km / 0.1 mi
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 0.1 km / 0.1 mi
Moon Palace Golf Club - 8.3 km / 5.2 mi
Xoximilco - 8.5 km / 5.3 mi
El Tinto Golf Course - 9.1 km / 5.6 mi
Petempich Bay - 13.3 km / 8.3 mi
Ventura Park Cancun - 15.7 km / 9.8 mi
Playa Coral - 16.2 km / 10.1 mi
Nichupté Lagoon - 16.5 km / 10.3 mi
Puerto Morelos Beach - 17.4 km / 10.8 mi
Riviera Cancun Golf Resort - 17.6 km / 10.9 mi
Jungle Spa - 17.8 km / 11.1 mi
Monumento Ruta de los Cenotes - 17.9 km / 11.1 mi
Dr. Alfredo Barrera Marin Botanical Garden - 18.1 km / 11.2 mi
Parish of the Risen Christ - 18.3 km / 11.4 mi

The nearest airports are:
Cancun Intl. Airport (CUN) - 15.2 km / 9.4 mi
Cozumel Intl. Airport (CZM) - 81.2 km / 50.4 mi

The preferred airport for Waldorf Astoria Cancun is Cancun Intl. Airport (CUN).

Property Rules

Check-In

Check-in time: From 3:00 PM To anytime

Instructions:

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a smoke detector and a security system
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Special Instructions:

Front desk staff will greet guests on arrival at the property.
Minimum Age: 18

Check-Out

Check-out time: 12:00 PM

Fees

Optional Fees:

  • Fee for cooked-to-order breakfast: approximately MXN 700 to 1400 for adults, and MXN 350 to 1400 for children
  • Pet fee: MXN 1500 per accommodation, per day plus MXN 1000 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies

Know Before You Go:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

FAQs

What are the check-in and check-out times at Waldorf Astoria Riviera Maya?

Check-in is available from 3:00 PM to anytime, and Check-out is by 12:00 PM.

What is the minimum age required for check-in at Waldorf Astoria Riviera Maya?

The minimum check-in age is 18 years.

Where is Waldorf Astoria Riviera Maya located?

When you stay at Waldorf Astoria Riviera Maya in Cancun, you'll be on the beach, within a 15-minute drive of Moon Palace Golf Club and Xoximilco. This beach resort is 17.8 mi (28.6 km) from La Isla Shopping Mall and 13.7 mi (22.1 km) from Iberostar Cancun Golf Course.

Is Wi-Fi provided at Waldorf Astoria Riviera Maya, and is it complimentary?

Complimentary Wi-Fi is available for guests throughout the property.

Does Waldorf Astoria Riviera Maya offer complimentary onsite parking for business travelers or guests attending meetings?

Onsite parking is available for guests, but charges may apply.

Are pets allowed at Waldorf Astoria Riviera Maya?

Yes, Waldorf Astoria Riviera Maya is a pet-friendly property.

What room categories at Waldorf Astoria Riviera Maya are pet-friendly?

The following room categories at Waldorf Astoria Riviera Maya are pet-friendly: Deluxe Room, 1 King Bed, Ocean View, Deluxe Room, 2 Queen Beds, Ocean View, Deluxe Suite, 1 King Bed, Ocean View, Presidential Suite, 1 Bedroom, Room, 1 King Bed, Accessible (Roll In Shower), Room, 1 King Bed, Oceanfront, Room, 2 Queen Beds, Accessible (Roll In Shower), Suite, 1 King Bed, Ocean View, Corner, Suite, 1 King Bed, Oceanfront, Suite, 2 Queen Beds, Oceanfront. Kindly confirm availability at the time of check-in.

Are there any specific rules, restrictions, or extra charges for bringing pets to Waldorf Astoria Riviera Maya?

Service animals are allowed and exempt from any fees or restrictions. Pets are allowed at Waldorf Astoria Riviera Maya. Pets are allowed and may incur additional charges.

What kitchen facilities or appliances are provided at Waldorf Astoria Riviera Maya?

The property provides kitchen amenities such as: cookware, kitchen.

Are linens, towels, or toiletries included at Waldorf Astoria Riviera Maya?

Basic linens and toiletries are included for guest comfort.

What are some of the popular attractions near Waldorf Astoria Riviera Maya, and how far are they?

There are following attraction near to this property like :, Arrecife de Puerto Morelos National Park - 0.1 km / 0.1 mi, West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 0.1 km / 0.1 mi, Moon Palace Golf Club - 8.3 km / 5.2 mi, Xoximilco - 8.5 km / 5.3 mi, El Tinto Golf Course - 9.1 km / 5.6 mi, Petempich Bay - 13.3 km / 8.3 mi, Ventura Park Cancun - 15.7 km / 9.8 mi, Playa Coral - 16.2 km / 10.1 mi, Nichupté Lagoon - 16.5 km / 10.3 mi, Puerto Morelos Beach - 17.4 km / 10.8 mi, Riviera Cancun Golf Resort - 17.6 km / 10.9 mi, Jungle Spa - 17.8 km / 11.1 mi, Monumento Ruta de los Cenotes - 17.9 km / 11.1 mi, Dr. Alfredo Barrera Marin Botanical Garden - 18.1 km / 11.2 mi, Parish of the Risen Christ - 18.3 km / 11.4 mi, , The nearest airports are:, Cancun Intl. Airport (CUN) - 15.2 km / 9.4 mi, Cozumel Intl. Airport (CZM) - 81.2 km / 50.4 mi, , The preferred airport for Waldorf Astoria Riviera Maya is Cancun Intl. Airport (CUN).

What entertainment options are available at Waldorf Astoria Riviera Maya?

The property offers entertainment options such as: Garden, Number of outdoor pools - 2, Number of poolside bars - 1, Terrace.

Is Waldorf Astoria Riviera Maya accessible for guests with disabilities?

The property is equipped with wheelchair-accessible features and is welcoming to specially abled guests requiring mobility assistance.

Does Waldorf Astoria Riviera Maya offer any conference rooms, meeting facilities, or shared business spaces?

Conference and meeting spaces are available for business events or group use.

Is daily housekeeping service included during a stay at Waldorf Astoria Riviera Maya?

Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms.

Does Waldorf Astoria Riviera Maya provide concierge services, local assistance, or help with tours and travel arrangements?

Concierge and travel assistance services are available, including help with tours and local arrangements.

Which room categories at Waldorf Astoria Riviera Maya follow a non-smoking policy?

The following room categories at Waldorf Astoria Riviera Maya follow a non-smoking policy: 2 Bedroom Ocean Front (Connecting Room), Deluxe Room, 1 King Bed, Ocean View, Deluxe Room, 2 Queen Beds, Ocean View, Deluxe Suite, 1 King Bed, Ocean View, Presidential Suite, 1 Bedroom, Room, 1 King Bed, (Swim up), Room, 1 King Bed, Accessible (Roll In Shower), Room, 1 King Bed, Oceanfront, Room, 2 Queen Beds, (Swim up), Room, 2 Queen Beds, Accessible (Roll In Shower), Room, 2 Queen Beds, Oceanfront, Suite (Master Suite, Swim up), Suite, (Master Suite, Swim up), Suite, 1 King Bed (Amai), Suite, 1 King Bed (Riviera), Suite, 1 King Bed, Ocean View, Corner, Suite, 1 King Bed, Oceanfront, Suite, 2 Bedrooms, Oceanfront (Connecting Room), Suite, 2 Queen Beds, Oceanfront. For more details, please contact the reception.

What are the different types of room categories offered at Waldorf Astoria Riviera Maya?

The property offers the following room categories: 2 Bedroom Ocean Front (Connecting Room), Deluxe Room, 1 King Bed, Ocean View, Deluxe Room, 2 Queen Beds, Ocean View, Deluxe Suite, 1 King Bed, Ocean View, Presidential Suite, 1 Bedroom, Room, 1 King Bed, (Swim up), Room, 1 King Bed, Accessible (Roll In Shower), Room, 1 King Bed, Oceanfront, Room, 2 Queen Beds, (Swim up), Room, 2 Queen Beds, Accessible (Roll In Shower), Room, 2 Queen Beds, Oceanfront, Suite (Master Suite, Swim up), Suite, (Master Suite, Swim up), Suite, 1 King Bed (Amai), Suite, 1 King Bed (Riviera), Suite, 1 King Bed, Ocean View, Corner, Suite, 1 King Bed, Oceanfront, Suite, 2 Bedrooms, Oceanfront (Connecting Room), Suite, 2 Queen Beds, Oceanfront.

Does Waldorf Astoria Riviera Maya provide 24-hour front desk service?

24-hour front desk service is available.

What are the nearest major airports and how far are they from Waldorf Astoria Riviera Maya?

The nearest airports are: Cancun Intl. Airport (CUN) - 15.2 km / 9.4 mi, Cozumel Intl. Airport (CZM) - 81.2 km / 50.4 mi.

Are baby cribs, babysitting services, childcare, or extra beds available at Waldorf Astoria Riviera Maya?

The following room types offer family-friendly options like cribs or rollaway beds: Suite, 1 King Bed, Oceanfront, 2 Bedroom Ocean Front (Connecting Room), Suite (Master Suite, Swim up), Suite, 2 Queen Beds, Oceanfront, Deluxe Room, 1 King Bed, Ocean View, Room, 2 Queen Beds, Accessible (Roll In Shower), Suite, 1 King Bed (Riviera), Suite, 1 King Bed (Amai), Deluxe Suite, 1 King Bed, Ocean View, Suite, 1 King Bed, Ocean View, Corner, Room, 1 King Bed, Accessible (Roll In Shower), Room, 2 Queen Beds, Oceanfront, Deluxe Room, 2 Queen Beds, Ocean View, Presidential Suite, 1 Bedroom, Suite, 2 Bedrooms, Oceanfront (Connecting Room), Room, 1 King Bed, (Swim up), Room, 2 Queen Beds, (Swim up), Room, 1 King Bed, Oceanfront, Suite, (Master Suite, Swim up).

Is Waldorf Astoria Riviera Maya a good choice for business travelers?

The property includes business-friendly amenities ideal for travelers.

What languages are spoken by the staff at Waldorf Astoria Riviera Maya?

Languages spoken by staff include: English, Spanish.

Does Waldorf Astoria Riviera Maya offer a dining area, restaurant, or room service for guests?

Guests can enjoy meals at the on-site restaurant or bar.

Is there an elevator or lift available at Waldorf Astoria Riviera Maya?

Elevator or lift is available for guest convenience.

Is a pool available at Waldorf Astoria Riviera Maya, and what types of pools are offered?

Yes, the property features 2 outdoor pools for guest enjoyment.

Is there a fitness center or gym available at Waldorf Astoria Riviera Maya?

A fitness center is available for guests who want to stay active.

Is there a business center or work-friendly space available at Waldorf Astoria Riviera Maya?

The property offers work-friendly spaces and business amenities for your convenience.

Are yoga mats, meditation spaces, or wellness classes available at Waldorf Astoria Riviera Maya?

Wellness offerings such as yoga and meditation sessions may be available for a rejuvenating stay.

Does Waldorf Astoria Riviera Maya have a fireplace or heating for colder months?

Guests can enjoy a warm and inviting atmosphere with available heating or fireplace options.

Is the property located near a beach or oceanfront?

The property is situated close to the beach or ocean, offering a relaxing coastal atmosphere.

Is the property surrounded by a jungle or lush greenery?

The surroundings include lush greenery, forests, or a natural retreat setting.

Are there facilities for events like weddings, banquets, or parties at Waldorf Astoria Riviera Maya?

Event facilities such as banquet halls or party areas are available for special occasions.

Are spa facilities available for guest use?

Spa facilities are available for guests seeking a relaxing experience.

Is there a sauna or steam room available?

Guests can enjoy wellness amenities such as a sauna or steam room.

Does Waldorf Astoria Riviera Maya offer family-friendly amenities such as play areas or kids' activities?

Children can enjoy facilities like play zones, game rooms, or kids’ clubs.

Is there an in-room safe or secure storage option available?

Guests have access to in-room safes or secure storage for valuables.

Is there a bar available at the property?

A bar is available where guests can enjoy cocktails and drinks.

Is there a lounge or relaxation area for guests?

Guests can unwind in the lounge or designated relaxation areas.

Is there a coffee machine available for guest use?

Guests can enjoy freshly brewed coffee from in-room or shared coffee machines.

Are tea-making facilities provided in the rooms or common areas?

Tea-making facilities are available, either in-room or in shared guest areas.

Is parking available, and are there any charges for it?

Parking is available, and both self and valet options are complimentary for guests.

Does the property have a terrace or outdoor sitting area?

A terrace or outdoor sitting area is available for guests to unwind in a peaceful setting.

Is there a garden or green area for guests?

A garden area is available for guests to enjoy a touch of nature during their stay.

Are there any picnic spots available for guests?

Guests can enjoy a relaxing time in dedicated picnic areas around the property.

Is the check-in process multilingual at Waldorf Astoria Riviera Maya?

The check-in process includes multilingual support for guest convenience.

Does Waldorf Astoria Riviera Maya provide anti-slip mats or bathroom safety features?

Bathrooms are equipped with features like anti-slip mats or grab bars for added safety.