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Photo gallery for Shangri-La Tokyo showing 92 images of the property

Summary

Discover the epitome of luxury and elegance at Shangri-La Tokyo, nestled in the heart of Tokyo. With its 5-star rating and superb facilities, this prestigious hotel offers an unforgettable stay for both business and leisure travelers alike. Located near the Imperial Palace East Gardens, this magnificent hotel is surrounded by beautiful gardens and tranquil surroundings, providing a perfect respite from the hustle and bustle of city life.

Highlights

  • Full-service spa
  • Lifeguard on site
  • Spa treatment room(s)
  • Wedding services
  • Express check-out

Property Description

Near Imperial Palace East Gardens. In the heart of Tokyo, Shangri-La Tokyo is within a 5-minute drive of Tokyo Imperial Palace and Ueno Park. This family-friendly hotel is 2.3 mi (3.8 km) from Tokyo Dome and 2.9 mi (4.6 km) from Tokyo Tower.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a 24-hour health club, an indoor pool, and a hot tub. This Art Deco hotel also features complimentary wireless internet access, concierge services, and wedding services. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).Enjoy international cuisine at The Lobby Lounge, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.Make yourself at home in one of the 200 individually furnished guestrooms, featuring refrigerators and iPod docking stations. Your pillowtop bed comes with down comforters and premium bedding. Wired and wireless internet access is complimentary, while 42-inch flat-screen televisions with digital programming provide entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and bidets.Distances are displayed to the nearest 0.1 mile and kilometer.

Tokyo International Forum - 0.9 km / 0.6 mi
Imperial Palace East Gardens - 1.1 km / 0.7 mi
Imperial Garden Theatre - 1.3 km / 0.8 mi
Ginza Wako Building - 1.4 km / 0.9 mi
Hibiya Park - 1.6 km / 1 mi
Ginza Six - 1.6 km / 1 mi
Kabuki-za Theatre - 1.7 km / 1.1 mi
Suitengu Shrine - 1.9 km / 1.2 mi
Akihabara Electric Town - 1.9 km / 1.2 mi
Tsukiji Outer Market - 2.1 km / 1.3 mi
Tokyo Imperial Palace - 2.2 km / 1.3 mi
Hamarikyu Gardens - 2.6 km / 1.6 mi
Nippon Budokan - 2.9 km / 1.8 mi
Chidorigafuchi Park - 3.1 km / 1.9 mi
Ryogoku Kokugikan - 3.2 km / 2 mi

The nearest airports are:
Haneda Airport (HND) - 22.4 km / 13.9 mi
Narita Intl. Airport (NRT) - 68.5 km / 42.6 mi

The preferred airport for Shangri-La Tokyo is Narita Intl. Airport (NRT).

Amenities

  • Spa Services
    • Full-service spa
    • Spa services on site
    • Spa treatment room(s)
  • Accessible Wheelchair
    • Wheelchair accessible
  • Others
    • 24-hour business center
    • 24-hour front desk
    • Area shuttle (surcharge)
    • Banquet hall
    • Breakfast available (surcharge)

Please update your search criteria to see the available rooms plans.

Property Description

Near Imperial Palace East Gardens. In the heart of Tokyo, Shangri-La Tokyo is within a 5-minute drive of Tokyo Imperial Palace and Ueno Park. This family-friendly hotel is 2.3 mi (3.8 km) from Tokyo Dome and 2.9 mi (4.6 km) from Tokyo Tower.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a 24-hour health club, an indoor pool, and a hot tub. This Art Deco hotel also features complimentary wireless internet access, concierge services, and wedding services. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).Enjoy international cuisine at The Lobby Lounge, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.Make yourself at home in one of the 200 individually furnished guestrooms, featuring refrigerators and iPod docking stations. Your pillowtop bed comes with down comforters and premium bedding. Wired and wireless internet access is complimentary, while 42-inch flat-screen televisions with digital programming provide entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and bidets.Distances are displayed to the nearest 0.1 mile and kilometer.

Tokyo International Forum - 0.9 km / 0.6 mi
Imperial Palace East Gardens - 1.1 km / 0.7 mi
Imperial Garden Theatre - 1.3 km / 0.8 mi
Ginza Wako Building - 1.4 km / 0.9 mi
Hibiya Park - 1.6 km / 1 mi
Ginza Six - 1.6 km / 1 mi
Kabuki-za Theatre - 1.7 km / 1.1 mi
Suitengu Shrine - 1.9 km / 1.2 mi
Akihabara Electric Town - 1.9 km / 1.2 mi
Tsukiji Outer Market - 2.1 km / 1.3 mi
Tokyo Imperial Palace - 2.2 km / 1.3 mi
Hamarikyu Gardens - 2.6 km / 1.6 mi
Nippon Budokan - 2.9 km / 1.8 mi
Chidorigafuchi Park - 3.1 km / 1.9 mi
Ryogoku Kokugikan - 3.2 km / 2 mi

The nearest airports are:
Haneda Airport (HND) - 22.4 km / 13.9 mi
Narita Intl. Airport (NRT) - 68.5 km / 42.6 mi

The preferred airport for Shangri-La Tokyo is Narita Intl. Airport (NRT).

Property Rules

Check-In

Check-in time: From 3:00 PM To anytime

Instructions:

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, mobile payments, and cash
  • Cashless transactions are available
  • This property uses a grey water recycling system and eco-friendly cleaning products
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • The listed child breakfast fee applies to guests age 11 and younger.

Special Instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Minimum Age: 16

Check-Out

Check-out time: 12:00 PM

Fees

Mandatory Fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: JPY 5000 per stay
  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional Fees:

  • Fee for cooked-to-order breakfast: approximately JPY 7843 per person
  • Airport shuttle fee: JPY 3100 per person (one-way)
  • Self parking fee: JPY 6000 per day
  • Valet parking fee: JPY 8000 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 22770.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies

Know Before You Go:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 6 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

FAQs

What are the check-in and check-out times at Shangri-La Tokyo?

Check-in is available from 3:00 PM to anytime, and Check-out is by 12:00 PM.

What is the minimum age required for check-in at Shangri-La Tokyo?

The minimum check-in age is 16 years.

Where is Shangri-La Tokyo located?

In the heart of Tokyo, Shangri-La Tokyo is within a 5-minute drive of Tokyo Imperial Palace and Ueno Park. This family-friendly hotel is 2.3 mi (3.8 km) from Tokyo Dome and 2.9 mi (4.6 km) from Tokyo Tower.

Is luggage storage available at Shangri-La Tokyo for business traveller?

Luggage storage is available for guests before check-in or after check-out.

Is Wi-Fi provided at Shangri-La Tokyo, and is it complimentary?

Complimentary Wi-Fi is available for guests throughout the property.

Does Shangri-La Tokyo offer complimentary onsite parking for business travelers or guests attending meetings?

Onsite parking is available for guests, but charges may apply.

Are pets allowed at Shangri-La Tokyo?

Pets are not allowed at Shangri-La Tokyo.

Are there any specific rules, restrictions, or extra charges for bringing pets to Shangri-La Tokyo?

Pets are not allowed at this property.

What kitchen facilities or appliances are provided at Shangri-La Tokyo?

The property provides kitchen amenities such as: refrigerator.

Are linens, towels, or toiletries included at Shangri-La Tokyo?

Basic linens and toiletries are included for guest comfort.

What are some of the popular attractions near Shangri-La Tokyo, and how far are they?

There are following attraction near to this property like :, Tokyo International Forum - 0.9 km / 0.6 mi, Imperial Palace East Gardens - 1.1 km / 0.7 mi, Imperial Garden Theatre - 1.3 km / 0.8 mi, Ginza Wako Building - 1.4 km / 0.9 mi, Hibiya Park - 1.6 km / 1 mi, Ginza Six - 1.6 km / 1 mi, Kabuki-za Theatre - 1.7 km / 1.1 mi, Suitengu Shrine - 1.9 km / 1.2 mi, Akihabara Electric Town - 1.9 km / 1.2 mi, Tsukiji Outer Market - 2.1 km / 1.3 mi, Tokyo Imperial Palace - 2.2 km / 1.3 mi, Nippon Budokan - 2.9 km / 1.8 mi, Ryogoku Kokugikan - 3.2 km / 2 mi, Ameyoko Shopping District - 3.3 km / 2 mi, Ueno Park - 3.5 km / 2.1 mi, , The nearest airports are:, Haneda Airport (HND) - 22.4 km / 13.9 mi, Narita Intl. Airport (NRT) - 68.5 km / 42.6 mi, , The preferred airport for Shangri-La Tokyo is Narita Intl. Airport (NRT).

What entertainment options are available at Shangri-La Tokyo?

The property offers entertainment options such as: 24-hour health club, Children's games, Number of indoor pools - 1.

Is Shangri-La Tokyo accessible for guests with disabilities?

The property is equipped with wheelchair-accessible features and is welcoming to specially abled guests requiring mobility assistance.

Does Shangri-La Tokyo offer any conference rooms, meeting facilities, or shared business spaces?

Conference and meeting spaces are available for business events or group use.

Is daily housekeeping service included during a stay at Shangri-La Tokyo?

Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms.

Does Shangri-La Tokyo provide concierge services, local assistance, or help with tours and travel arrangements?

Concierge and travel assistance services are available, including help with tours and local arrangements.

Which room categories at Shangri-La Tokyo follow a non-smoking policy?

The following room categories at Shangri-La Tokyo follow a non-smoking policy: Deluxe Imperial Garden View 1 King, Deluxe Imperial Garden View 2 Twins, Deluxe Room, 1 King Bed, Deluxe Room, 2 Twin Beds, Executive Suite, 1 King Bed, Horizon Club Deluxe Imperial Garden View King, Horizon Club Deluxe Imperial Garden View Twin, Horizon Club, Deluxe Room, 1 King Bed, Horizon Club, Deluxe Room, 2 Twin Beds, Horizon Club, Premier Room, 1 King Bed, Premier Room, 1 King Bed, Premier Suite, 1 King Bed, Premier Suite, 2 Twin Beds, Presidential Suite, Shangri-La Suite. For more details, please contact the reception.

What are the different types of room categories offered at Shangri-La Tokyo?

The property offers the following room categories: Deluxe Imperial Garden View 1 King, Deluxe Imperial Garden View 2 Twins, Deluxe Room, 1 King Bed, Deluxe Room, 2 Twin Beds, Executive Suite, 1 King Bed, Horizon Club Deluxe Imperial Garden View King, Horizon Club Deluxe Imperial Garden View Twin, Horizon Club, Deluxe Room, 1 King Bed, Horizon Club, Deluxe Room, 2 Twin Beds, Horizon Club, Premier Room, 1 King Bed, Premier Room, 1 King Bed, Premier Suite, 1 King Bed, Premier Suite, 2 Twin Beds, Presidential Suite, Shangri-La Suite.

Does Shangri-La Tokyo provide 24-hour front desk service?

24-hour front desk service is available.

What are the nearest major airports and how far are they from Shangri-La Tokyo?

The nearest airports are: Haneda Airport (HND) - 22.4 km / 13.9 mi, Narita Intl. Airport (NRT) - 68.5 km / 42.6 mi.

Are baby cribs, babysitting services, childcare, or extra beds available at Shangri-La Tokyo?

The following room types offer family-friendly options like cribs or rollaway beds: Horizon Club, Deluxe Room, 1 King Bed, Premier Room, 1 King Bed, Premier Suite, 2 Twin Beds, Deluxe Room, 1 King Bed, Deluxe Imperial Garden View 1 King, Horizon Club Deluxe Imperial Garden View Twin, Deluxe Room, 2 Twin Beds, Horizon Club Deluxe Imperial Garden View King, Deluxe Imperial Garden View 2 Twins, Presidential Suite, Horizon Club, Deluxe Room, 2 Twin Beds, Premier Suite, 1 King Bed, Shangri-La Suite, Horizon Club, Premier Room, 1 King Bed, Executive Suite, 1 King Bed.

Is Shangri-La Tokyo a good choice for business travelers?

The property includes business-friendly amenities ideal for travelers.

What languages are spoken by the staff at Shangri-La Tokyo?

Languages spoken by staff include: Arabic, Chinese (Cantonese), Chinese (Mandarin), English, French, German, Hindi, Italian, Japanese, Korean, Malay.

Does Shangri-La Tokyo offer a dining area, restaurant, or room service for guests?

Guests can enjoy meals at the on-site restaurant or bar.

Is there an elevator or lift available at Shangri-La Tokyo?

Elevator or lift is available for guest convenience.

Does Shangri-La Tokyo offer laundry facilities or services, and what types are available?

Laundry services include: self-service facilities, professional laundry services.

Is a pool available at Shangri-La Tokyo, and what types of pools are offered?

Yes, the property features 1 indoor pool for guest enjoyment.

Is there a fitness center or gym available at Shangri-La Tokyo?

A fitness center is available for guests who want to stay active.

Is there a business center or work-friendly space available at Shangri-La Tokyo?

The property offers work-friendly spaces and business amenities for your convenience.

Are there facilities for events like weddings, banquets, or parties at Shangri-La Tokyo?

Event facilities such as banquet halls or party areas are available for special occasions.

Are spa facilities available for guest use?

Spa facilities are available for guests seeking a relaxing experience.

Is there a sauna or steam room available?

Guests can enjoy wellness amenities such as a sauna or steam room.

Are massage or body therapy services offered?

Massage and body therapy services are available for guest relaxation.

Does Shangri-La Tokyo offer family-friendly amenities such as play areas or kids' activities?

Children can enjoy facilities like play zones, game rooms, or kids’ clubs.

Is there 24-hour security staff on the premises?

24-hour security staff or guards are available to ensure guest safety.

Is there an in-room safe or secure storage option available?

Guests have access to in-room safes or secure storage for valuables.

Is there a bar available at the property?

A bar is available where guests can enjoy cocktails and drinks.

Is there a lounge or relaxation area for guests?

Guests can unwind in the lounge or designated relaxation areas.

Are snacks or light refreshments provided to guests on arrival?

Guests may enjoy light snacks or refreshments when they arrive.

Are bicycles available for rent?

Bicycles or e-bikes are available for guests to rent and explore the surroundings. For pricing or availability, please contact the reception.

Is a minibar available in the guest rooms?

Minibars are available in the rooms, offering refreshments and snacks for convenience.

Is there a coffee machine available for guest use?

Guests can enjoy freshly brewed coffee from in-room or shared coffee machines.

Are tea-making facilities provided in the rooms or common areas?

Tea-making facilities are available, either in-room or in shared guest areas.

Is parking available, and are there any charges for it?

Parking is available, and both self and valet options are complimentary for guests.

Is there a hot tub or jacuzzi available on site?

Guests can unwind in a hot tub or jacuzzi, adding a relaxing touch to their stay.

Is there a garden or green area for guests?

A garden area is available for guests to enjoy a touch of nature during their stay.

Is there a designated smoking lounge or area at Shangri-La Tokyo?

A separate smoking area is provided for guest convenience.

Are board games available for guest use?

Guests can enjoy a variety of board games during their stay.

Is there a library or books available for reading?

Guests can unwind with books or access a small library at the property.

Are electric vehicle charging stations available at Shangri-La Tokyo?

Electric vehicle charging stations are available for guest use.

Is the check-in process multilingual at Shangri-La Tokyo?

The check-in process includes multilingual support for guest convenience.

Does Shangri-La Tokyo provide anti-slip mats or bathroom safety features?

Bathrooms are equipped with features like anti-slip mats or grab bars for added safety.