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Photo gallery for The Pacific Sutera Hotel showing 31 images of the property

Summary

The Pacific Sutera Hotel, a 5-star resort in Kota Kinabalu, offers guests unparalleled luxury. This stylish retreat is ideally located near the Downbelow Adventure Centre, providing ample opportunities for excitement and adventure. Boasting an extensive array of amenities, including a 24-hour front desk, arcade/game room, ATM/banking services, babysitting or childcare (surcharge), banquet hall, beach towels, beach umbrellas, billiards or pool table, breakfast available (surcharge), business center, and languages spoken including Malay and English.

Highlights

  • Full-service spa
  • On private beach
  • Marina on site
  • Golf course on site
  • Golf driving range on site

Property Description

Near Downbelow Adventure Centre. Located in Kota Kinabalu (Downtown Kota Kinabalu), The Pacific Sutera Hotel is within a 5-minute walk of Sutera Harbour and within a 5-minute drive of Sabah State Mosque. This beach resort is 0.9 mi (1.5 km) from Imago Shopping Mall and 1.7 mi (2.7 km) from Anjung Samudera.Relax at the full-service spa, where you can enjoy massages and facials. You can get some exercise with a round of golf or enjoy a lazy day at the private beach. Additional amenities at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can get to nearby shops on the complimentary shuttle.Grab a bite from the snack bar/deli, or stay in and take advantage of the resort's 24-hour room service. Grab a drink at the swim-up bar while enjoying a refreshing dip in the resort pool.Buffet breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Event facilities at this resort consist of conference space and meeting rooms. Free self parking is available onsite.Make yourself at home in one of the 500 guestrooms featuring minibars and LCD televisions. Your room comes with a memory foam bed. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.Distances are displayed to the nearest 0.1 mile and kilometer.

Sutera Harbour - 0.4 km / 0.2 mi
Gleneagles Hospital - 1 km / 0.6 mi
Sabah State Mosque - 1.4 km / 0.9 mi
Imago Shopping Mall - 1.5 km / 0.9 mi
Kota Kinabalu Esplanade - 1.8 km / 1.1 mi
Plaza Wawasan - 1.8 km / 1.1 mi
Queen Elizabeth Hospital - 2.1 km / 1.3 mi
Downbelow Adventure Centre - 2.2 km / 1.3 mi
Oceanus Waterfront Mall - 2.3 km / 1.4 mi
Kompleks Asia City - 2.4 km / 1.5 mi
Sabah State Museum - 2.4 km / 1.5 mi
All Saint's Cathedral - 2.5 km / 1.6 mi
Anjung Samudera - 2.5 km / 1.6 mi
Warisan Square - 2.6 km / 1.6 mi
Museum of Islamic Civilisation - 2.6 km / 1.6 mi

The preferred airport for The Pacific Sutera Hotel is Kota Kinabalu Intl. Airport (BKI) - 6.6 km / 4.1 mi

Amenities

  • Spa Services
    • Full-service spa
    • Spa services on site
    • Spa treatment room(s)
  • Accessible Wheelchair
    • Wheelchair accessible
  • Swimming Pool
    • Children's pool
  • Others
    • 24-hour front desk
    • Arcade/game room
    • ATM/banking

Please update your search criteria to see the available rooms plans.

Property Description

Near Downbelow Adventure Centre. Located in Kota Kinabalu (Downtown Kota Kinabalu), The Pacific Sutera Hotel is within a 5-minute walk of Sutera Harbour and within a 5-minute drive of Sabah State Mosque. This beach resort is 0.9 mi (1.5 km) from Imago Shopping Mall and 1.7 mi (2.7 km) from Anjung Samudera.Relax at the full-service spa, where you can enjoy massages and facials. You can get some exercise with a round of golf or enjoy a lazy day at the private beach. Additional amenities at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can get to nearby shops on the complimentary shuttle.Grab a bite from the snack bar/deli, or stay in and take advantage of the resort's 24-hour room service. Grab a drink at the swim-up bar while enjoying a refreshing dip in the resort pool.Buffet breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Event facilities at this resort consist of conference space and meeting rooms. Free self parking is available onsite.Make yourself at home in one of the 500 guestrooms featuring minibars and LCD televisions. Your room comes with a memory foam bed. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.Distances are displayed to the nearest 0.1 mile and kilometer.

Sutera Harbour - 0.4 km / 0.2 mi
Gleneagles Hospital - 1 km / 0.6 mi
Sabah State Mosque - 1.4 km / 0.9 mi
Imago Shopping Mall - 1.5 km / 0.9 mi
Kota Kinabalu Esplanade - 1.8 km / 1.1 mi
Plaza Wawasan - 1.8 km / 1.1 mi
Queen Elizabeth Hospital - 2.1 km / 1.3 mi
Downbelow Adventure Centre - 2.2 km / 1.3 mi
Oceanus Waterfront Mall - 2.3 km / 1.4 mi
Kompleks Asia City - 2.4 km / 1.5 mi
Sabah State Museum - 2.4 km / 1.5 mi
All Saint's Cathedral - 2.5 km / 1.6 mi
Anjung Samudera - 2.5 km / 1.6 mi
Warisan Square - 2.6 km / 1.6 mi
Museum of Islamic Civilisation - 2.6 km / 1.6 mi

The preferred airport for The Pacific Sutera Hotel is Kota Kinabalu Intl. Airport (BKI) - 6.6 km / 4.1 mi

Property Rules

Check-In

Check-in time: From 3:00 PM To midnight

Instructions:

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts major credit cards, debit cards, and cash
  • Cashless transactions are available
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Instructions:

Front desk staff will greet guests on arrival at the property. Guests booked in a Malaysian Residents room type must present valid ID at check-in. The property reserves the right to amend the rate if valid proof is not provided. All guests, including children, are required to present a valid government-issued ID card at check-in. Valid passport is accepted.
Minimum Age: 18

Check-Out

Check-out time: 12:00 PM

Fees

Optional Fees:

  • Fee for buffet breakfast: approximately MYR 80 for adults and MYR 40 for children
  • Late check-in fee for check-in between noon and 6:00 PM
  • Rollaway bed fee: MYR 180.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies

Know Before You Go:

  • A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.
  • A car is not required for transportation to and from this property.
  • Cashless payment methods are available for all transactions.

FAQs

What are the check-in and check-out times at The Pacific Sutera Hotel?

Check-in is available from 3:00 PM to midnight, and Check-out is by 12:00 PM.

What is the minimum age required for check-in at The Pacific Sutera Hotel?

The minimum check-in age is 18 years.

Where is The Pacific Sutera Hotel located?

Located in Kota Kinabalu (Downtown Kota Kinabalu), The Pacific Sutera Hotel is within a 5-minute walk of Sutera Harbour and within a 5-minute drive of Sabah State Mosque. This beach resort is 0.9 mi (1.5 km) from Imago Shopping Mall and 1.7 mi (2.7 km) from Anjung Samudera.

Is luggage storage available at The Pacific Sutera Hotel for business traveller?

Luggage storage is available for guests before check-in or after check-out.

Is Wi-Fi provided at The Pacific Sutera Hotel, and is it complimentary?

Complimentary Wi-Fi is available for guests throughout the property.

Does The Pacific Sutera Hotel offer complimentary onsite parking for business travelers or guests attending meetings?

Onsite parking is available for guests, but charges may apply.

Are pets allowed at The Pacific Sutera Hotel?

Pets are not allowed at The Pacific Sutera Hotel.

Are there any specific rules, restrictions, or extra charges for bringing pets to The Pacific Sutera Hotel?

Pets are not allowed at this property.

What are some of the popular attractions near The Pacific Sutera Hotel, and how far are they?

There are following attraction near to this property like :, Sutera Harbour - 0.4 km / 0.2 mi, Gleneagles Hospital - 1 km / 0.6 mi, Sabah State Mosque - 1.4 km / 0.9 mi, Imago Shopping Mall - 1.5 km / 0.9 mi, Kota Kinabalu Esplanade - 1.8 km / 1.1 mi, Plaza Wawasan - 1.8 km / 1.1 mi, Queen Elizabeth Hospital - 2.1 km / 1.3 mi, Downbelow Adventure Centre - 2.2 km / 1.3 mi, Oceanus Waterfront Mall - 2.3 km / 1.4 mi, Kompleks Asia City - 2.4 km / 1.5 mi, Sabah State Museum - 2.4 km / 1.5 mi, All Saint's Cathedral - 2.5 km / 1.6 mi, Anjung Samudera - 2.5 km / 1.6 mi, Warisan Square - 2.6 km / 1.6 mi, Museum of Islamic Civilisation - 2.6 km / 1.6 mi, , The preferred airport for The Pacific Sutera Hotel is Kota Kinabalu Intl. Airport (BKI) - 6.6 km / 4.1 mi.

What entertainment options are available at The Pacific Sutera Hotel?

The property offers entertainment options such as: Arcade/game room, Billiards or pool table, Children's club (surcharge), Children's pool, Garden, Number of outdoor pools - 3, Number of poolside bars - 1, Playground on site, Pool sun loungers, Pool umbrellas, Terrace.

Is The Pacific Sutera Hotel accessible for guests with disabilities?

The property is equipped with wheelchair-accessible features and is welcoming to specially abled guests requiring mobility assistance.

Does The Pacific Sutera Hotel offer any conference rooms, meeting facilities, or shared business spaces?

Conference and meeting spaces are available for business events or group use.

Is daily housekeeping service included during a stay at The Pacific Sutera Hotel?

Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms.

Does The Pacific Sutera Hotel provide concierge services, local assistance, or help with tours and travel arrangements?

Concierge and travel assistance services are available, including help with tours and local arrangements.

Which room categories at The Pacific Sutera Hotel follow a non-smoking policy?

The following room categories at The Pacific Sutera Hotel follow a non-smoking policy: Deluxe King, Deluxe Sea View, Deluxe Sea View King, Deluxe Twin, Family Room, Pacific Executive Suite, Pacific Junior Suite, Premium King, Premium Sea View King, Premium Sea View Twin, Premium Twin. For more details, please contact the reception.

Are there specific room categories at The Pacific Sutera Hotel that allow smoking?

The following room categories at The Pacific Sutera Hotel may include smoking-allowed rooms: Deluxe Twin. Please request a smoking room specifically at the time of check-in or contact reception for availability.

What are the different types of room categories offered at The Pacific Sutera Hotel?

The property offers the following room categories: Deluxe King, Deluxe Sea View, Deluxe Sea View King, Deluxe Twin, Family Room, Pacific Executive Suite, Pacific Junior Suite, Premium King, Premium Sea View King, Premium Sea View Twin, Premium Twin.

Does The Pacific Sutera Hotel provide 24-hour front desk service?

24-hour front desk service is available.

What are the nearest major airports and how far are they from The Pacific Sutera Hotel?

The preferred airport for The Pacific Sutera Hotel is Kota Kinabalu Intl. Airport (BKI) - 6.6 km / 4.1 mi.

Are baby cribs, babysitting services, childcare, or extra beds available at The Pacific Sutera Hotel?

Childcare or babysitting services may be available for families. The following room types offer family-friendly options like cribs or rollaway beds: Premium Twin, Premium King, Deluxe Sea View, Premium Sea View Twin, Pacific Junior Suite, Deluxe King, Pacific Executive Suite, Deluxe Twin, Family Room, Deluxe Sea View King, Premium Sea View King.

Is The Pacific Sutera Hotel a good choice for business travelers?

The property includes business-friendly amenities ideal for travelers.

What languages are spoken by the staff at The Pacific Sutera Hotel?

Languages spoken by staff include: Chinese (Mandarin), English, Indonesian, Japanese, Korean, Malay.

Does The Pacific Sutera Hotel offer a dining area, restaurant, or room service for guests?

Guests can enjoy meals at the on-site restaurant or bar.

Does any room at The Pacific Sutera Hotel include a private balcony or patio?

Some rooms feature a private balcony, terrace, or patio.

Is there an elevator or lift available at The Pacific Sutera Hotel?

Elevator or lift is available for guest convenience.

Does The Pacific Sutera Hotel offer laundry facilities or services, and what types are available?

Laundry services include: self-service facilities, professional laundry services.

Is a pool available at The Pacific Sutera Hotel, and what types of pools are offered?

Yes, the property features 3 outdoor pools for guest enjoyment.

Is there a fitness center or gym available at The Pacific Sutera Hotel?

A fitness center is available for guests who want to stay active.

Is there a business center or work-friendly space available at The Pacific Sutera Hotel?

The property offers work-friendly spaces and business amenities for your convenience.

Are yoga mats, meditation spaces, or wellness classes available at The Pacific Sutera Hotel?

Wellness offerings such as yoga and meditation sessions may be available for a rejuvenating stay.

Does The Pacific Sutera Hotel have a fireplace or heating for colder months?

Guests can enjoy a warm and inviting atmosphere with available heating or fireplace options.

Is the property located near a beach or oceanfront?

The property is situated close to the beach or ocean, offering a relaxing coastal atmosphere.

Is the property situated near a lake, river, or other waterfront area?

The property offers access to peaceful waterfront areas such as a nearby lake or river.

Are there facilities for events like weddings, banquets, or parties at The Pacific Sutera Hotel?

Event facilities such as banquet halls or party areas are available for special occasions.

Are spa facilities available for guest use?

Spa facilities are available for guests seeking a relaxing experience.

Is there a sauna or steam room available?

Guests can enjoy wellness amenities such as a sauna or steam room.

Are massage or body therapy services offered?

Massage and body therapy services are available for guest relaxation.

Does The Pacific Sutera Hotel offer family-friendly amenities such as play areas or kids' activities?

Child-focused amenities such as play areas or activity rooms are not indicated at this time.

Is there 24-hour security staff on the premises?

24-hour security staff or guards are available to ensure guest safety.

Is there an in-room safe or secure storage option available?

Guests have access to in-room safes or secure storage for valuables.

Is there a bar available at the property?

A bar is available where guests can enjoy cocktails and drinks.

Is there a lounge or relaxation area for guests?

Guests can unwind in the lounge or designated relaxation areas.

Are snacks or light refreshments provided to guests on arrival?

Guests may enjoy light snacks or refreshments when they arrive.

Is there a mini-market or convenience store at the property?

A mini-market or convenience store is available on site for guest essentials.

Is a minibar available in the guest rooms?

Minibars are available in the rooms, offering refreshments and snacks for convenience.

Are tea-making facilities provided in the rooms or common areas?

Tea-making facilities are available, either in-room or in shared guest areas.

Is parking available, and are there any charges for it?

Parking is available, and both self and valet options are complimentary for guests.

Does the property have a terrace or outdoor sitting area?

A terrace or outdoor sitting area is available for guests to unwind in a peaceful setting.

Is there a garden or green area for guests?

A garden area is available for guests to enjoy a touch of nature during their stay.

Is there a dedicated outdoor dining area at the property?

An outdoor dining space is available for guests to enjoy meals in the open air.

Is there a designated smoking lounge or area at The Pacific Sutera Hotel?

A separate smoking area is provided for guest convenience.

Is a billiards or pool table available on site?

Guests can relax and enjoy a game of billiards or pool at the property.

Is the check-in process multilingual at The Pacific Sutera Hotel?

The check-in process includes multilingual support for guest convenience.

Does The Pacific Sutera Hotel provide umbrellas or rain gear for guests during rainy weather?

Rainy day? Umbrellas or rain protection are thoughtfully provided.

Does The Pacific Sutera Hotel provide anti-slip mats or bathroom safety features?

Bathrooms are equipped with features like anti-slip mats or grab bars for added safety.

Is there a sundeck or sunbathing area at The Pacific Sutera Hotel?

A sundeck or sunbathing area is available for guests to enjoy the outdoors.
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