37592109
Photo gallery for ANDAZ MAYAKOBA RESORT RIVIERA MAYA, BY HYATT showing 78 images of the property

Summary

Indulge in a luxurious escape at Andaz Mayakoba Resort Riviera Maya. Nestled within the gated community of Mayakoba, this 5-star resort offers tranquil accommodations, world-class dining, and an array of amenities to ensure a memorable stay. Guests will appreciate convenient access to El Camaleón Mayakoba Golf Course, as well as the opportunity to explore the vibrant city of Playa del Carmen.

Highlights

  • Full-service spa
  • On private beach
  • Snorkeling on site
  • Ecotours on site
  • Miniature golf on site

Property Description

Near El Camaleón Mayakoba Golf Course. Located in Playa del Carmen, ANDAZ MAYAKOBA RESORT RIVIERA MAYA, BY HYATT is by the ocean, a 3-minute drive from El Camaleón Mayakoba Golf Course and 9 minutes from Quinta Avenida. This beach resort is 5.1 mi (8.2 km) from Maroma Beach and 6.2 mi (10 km) from Mamitas Beach.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. Additional features at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge). The complimentary beach shuttle makes getting to the surf and sand a breeze.All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy local and international cuisine at Cocina Milagro, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 beach bars. Full breakfasts are available daily from 6:30 AM to 11 AM for a fee.

Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Playa del Carmen? This resort has 66736 square feet (6200 square meters) of space consisting of conference space and 5 meeting rooms. Free valet parking is available onsite.Make yourself at home in one of the 214 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and minibars (stocked with some free items).Distances are displayed to the nearest 0.1 mile and kilometer.

El Camaleón Mayakoba Golf Course - 0.7 km / 0.4 mi
Playa Xcalacoco - 3.9 km / 2.4 mi
Gran Coyote Golf - 3.9 km / 2.5 mi
Tres Rios Ecopark - 3.4 km / 2.1 mi
Chun-Zumbul (diving site) - 6.4 km / 4 mi
28 de Julio Square - 6.9 km / 4.3 mi
Punta Esmeralda Beach - 8 km / 5 mi
Virgen Beach - 8.2 km / 5.1 mi
Maroma Beach - 8.2 km / 5.1 mi
Guadalupe Church - 8.3 km / 5.1 mi
Playa 88 - 8.5 km / 5.3 mi
Playa Avenida Colosio - 8.7 km / 5.4 mi
Temazcal Natura - 9 km / 5.6 mi
Plaza Las Americas - 9.4 km / 5.8 mi
Mario Villanueva Stadium Madrid - 9.9 km / 6.1 mi

The nearest airports are:
Cozumel Intl. Airport (CZM) - 44.3 km / 27.5 mi
Cancun Intl. Airport (CUN) - 46.5 km / 28.9 mi
Tulum Intl. Airport (TQO) - 113.8 km / 70.7 mi

. This property is closed from March 2 2025 to December 1 2025 (dates subject to change).

Amenities

  • Spa Services
    • Full-service spa
    • Spa services on site
    • Spa treatment room(s)
  • Swimming Pool
    • Swimming pool
  • Others
    • 24-hour front desk
    • At least 80% of all lighting comes from LEDs
    • ATM/banking
    • Babysitting or childcare (surcharge)
    • Banquet hall

Please update your search criteria to see the available rooms plans.

Property Description

Near El Camaleón Mayakoba Golf Course. Located in Playa del Carmen, ANDAZ MAYAKOBA RESORT RIVIERA MAYA, BY HYATT is by the ocean, a 3-minute drive from El Camaleón Mayakoba Golf Course and 9 minutes from Quinta Avenida. This beach resort is 5.1 mi (8.2 km) from Maroma Beach and 6.2 mi (10 km) from Mamitas Beach.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. Additional features at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge). The complimentary beach shuttle makes getting to the surf and sand a breeze.All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy local and international cuisine at Cocina Milagro, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 beach bars. Full breakfasts are available daily from 6:30 AM to 11 AM for a fee.

Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Playa del Carmen? This resort has 66736 square feet (6200 square meters) of space consisting of conference space and 5 meeting rooms. Free valet parking is available onsite.Make yourself at home in one of the 214 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and minibars (stocked with some free items).Distances are displayed to the nearest 0.1 mile and kilometer.

El Camaleón Mayakoba Golf Course - 0.7 km / 0.4 mi
Playa Xcalacoco - 3.9 km / 2.4 mi
Gran Coyote Golf - 3.9 km / 2.5 mi
Tres Rios Ecopark - 3.4 km / 2.1 mi
Chun-Zumbul (diving site) - 6.4 km / 4 mi
28 de Julio Square - 6.9 km / 4.3 mi
Punta Esmeralda Beach - 8 km / 5 mi
Virgen Beach - 8.2 km / 5.1 mi
Maroma Beach - 8.2 km / 5.1 mi
Guadalupe Church - 8.3 km / 5.1 mi
Playa 88 - 8.5 km / 5.3 mi
Playa Avenida Colosio - 8.7 km / 5.4 mi
Temazcal Natura - 9 km / 5.6 mi
Plaza Las Americas - 9.4 km / 5.8 mi
Mario Villanueva Stadium Madrid - 9.9 km / 6.1 mi

The nearest airports are:
Cozumel Intl. Airport (CZM) - 44.3 km / 27.5 mi
Cancun Intl. Airport (CUN) - 46.5 km / 28.9 mi
Tulum Intl. Airport (TQO) - 113.8 km / 70.7 mi

. This property is closed from March 2 2025 to December 1 2025 (dates subject to change).

Property Rules

Check-In

Check-in time: From 3:00 PM To anytime

Instructions:

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • Cashless transactions are available
  • This property uses a grey water recycling system and eco-friendly cleaning products
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Special Instructions:

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.
Minimum Age: 18

Check-Out

Check-out time: 12:00 PM

Fees

Mandatory Fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 10 percent

We have included all charges provided to us by the property.

Optional Fees:

  • Fee for full breakfast: approximately MXN 650 per person
  • Pet fee: MXN 1538 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies

Know Before You Go:

  • Reservations are required for golf tee times. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
  • Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Cashless payment methods are available for all transactions.

FAQs

What are the check-in and check-out times at ANDAZ MAYAKOBA RESORT RIVIERA MAYA, BY HYATT?

Check-in is available from 3:00 PM to anytime, and Check-out is by 12:00 PM.

What is the minimum age required for check-in at ANDAZ MAYAKOBA RESORT RIVIERA MAYA, BY HYATT?

The minimum check-in age is 18 years.

Where is ANDAZ MAYAKOBA RESORT RIVIERA MAYA, BY HYATT located?

Located in Playa del Carmen, ANDAZ MAYAKOBA RESORT RIVIERA MAYA, BY HYATT is by the ocean, a 3-minute drive from El Camaleón Mayakoba Golf Course and 9 minutes from Quinta Avenida. This beach resort is 5.1 mi (8.2 km) from Maroma Beach and 6.2 mi (10 km) from Mamitas Beach.

Is luggage storage available at ANDAZ MAYAKOBA RESORT RIVIERA MAYA, BY HYATT for business traveller?

Luggage storage is available for guests before check-in or after check-out.

Is Wi-Fi provided at ANDAZ MAYAKOBA RESORT RIVIERA MAYA, BY HYATT, and is it complimentary?

Complimentary Wi-Fi is available for guests throughout the property.

Does ANDAZ MAYAKOBA RESORT RIVIERA MAYA, BY HYATT offer complimentary onsite parking for business travelers or guests attending meetings?

Onsite parking is available for guests, but charges may apply.

Are pets allowed at ANDAZ MAYAKOBA RESORT RIVIERA MAYA, BY HYATT?

Yes, ANDAZ MAYAKOBA RESORT RIVIERA MAYA, BY HYATT is a pet-friendly property.

Are there any specific rules, restrictions, or extra charges for bringing pets to ANDAZ MAYAKOBA RESORT RIVIERA MAYA, BY HYATT?

Service animals are allowed and exempt from any fees or restrictions. Pets are allowed at ANDAZ MAYAKOBA RESORT RIVIERA MAYA, BY HYATT. Pets are allowed and may incur additional charges.

Are linens, towels, or toiletries included at ANDAZ MAYAKOBA RESORT RIVIERA MAYA, BY HYATT?

Basic linens and toiletries are included for guest comfort.

What are some of the popular attractions near ANDAZ MAYAKOBA RESORT RIVIERA MAYA, BY HYATT, and how far are they?

There are following attraction near to this property like :, El Camaleón Mayakoba Golf Course - 0.7 km / 0.4 mi, Playa Xcalacoco - 3.9 km / 2.4 mi, Gran Coyote Golf - 3.9 km / 2.5 mi, Tres Rios Ecopark - 3.4 km / 2.1 mi, Chun-Zumbul (diving site) - 6.4 km / 4 mi, 28 de Julio Square - 6.9 km / 4.3 mi, Punta Esmeralda Beach - 8 km / 5 mi, Virgen Beach - 8.2 km / 5.1 mi, Maroma Beach - 8.2 km / 5.1 mi, Guadalupe Church - 8.3 km / 5.1 mi, Playa 88 - 8.5 km / 5.3 mi, Playa Avenida Colosio - 8.7 km / 5.4 mi, Temazcal Natura - 9 km / 5.6 mi, Plaza Las Americas - 9.4 km / 5.8 mi, Mario Villanueva Stadium Madrid - 9.9 km / 6.1 mi, , The nearest airports are:, Cozumel Intl. Airport (CZM) - 44.3 km / 27.5 mi, Cancun Intl. Airport (CUN) - 46.5 km / 28.9 mi, Tulum Intl. Airport (TQO) - 113.8 km / 70.7 mi.

What entertainment options are available at ANDAZ MAYAKOBA RESORT RIVIERA MAYA, BY HYATT?

The property offers entertainment options such as: Children's club (free), Garden, Health club, Number of outdoor pools - 2, Pool cabanas (surcharge), Pool sun loungers, Pool umbrellas, Swimming pool, Terrace.

Is ANDAZ MAYAKOBA RESORT RIVIERA MAYA, BY HYATT accessible for guests with disabilities?

The property is equipped with wheelchair-accessible features and is welcoming to specially abled guests requiring mobility assistance.

Does ANDAZ MAYAKOBA RESORT RIVIERA MAYA, BY HYATT offer any conference rooms, meeting facilities, or shared business spaces?

Conference and meeting spaces are available for business events or group use.

Is daily housekeeping service included during a stay at ANDAZ MAYAKOBA RESORT RIVIERA MAYA, BY HYATT?

Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms.

Does ANDAZ MAYAKOBA RESORT RIVIERA MAYA, BY HYATT provide concierge services, local assistance, or help with tours and travel arrangements?

Concierge and travel assistance services are available, including help with tours and local arrangements.

Which room categories at ANDAZ MAYAKOBA RESORT RIVIERA MAYA, BY HYATT follow a non-smoking policy?

The following room categories at ANDAZ MAYAKOBA RESORT RIVIERA MAYA, BY HYATT follow a non-smoking policy: Room, 1 King Bed, Room, 1 King Bed (Beach Area), Room, 1 King Bed, Beachfront, Room, 1 King Bed, Lagoon View, Room, 1 King Bed, Lagoon View (Plunge Pool), Room, 2 Double Beds, Room, 2 Double Beds (Beach Area), Room, 2 Double Beds, Beachfront, Room, 2 Double Beds, Lagoon View, Studio, Beachfront, Studio, Ocean View, Suite (Beach Area), Suite, 1 King Bed, Accessible (Harmony, Plunge Pool), Suite, 1 King Bed, Lagoon View (Sanctuary), Suite, Lagoon View. For more details, please contact the reception.

What are the different types of room categories offered at ANDAZ MAYAKOBA RESORT RIVIERA MAYA, BY HYATT?

The property offers the following room categories: Room, 1 King Bed, Room, 1 King Bed (Beach Area), Room, 1 King Bed, Beachfront, Room, 1 King Bed, Lagoon View, Room, 1 King Bed, Lagoon View (Plunge Pool), Room, 2 Double Beds, Room, 2 Double Beds (Beach Area), Room, 2 Double Beds, Beachfront, Room, 2 Double Beds, Lagoon View, Studio, Beachfront, Studio, Ocean View, Suite (Beach Area), Suite, 1 King Bed, Accessible (Harmony, Plunge Pool), Suite, 1 King Bed, Lagoon View (Sanctuary), Suite, Lagoon View.

Does ANDAZ MAYAKOBA RESORT RIVIERA MAYA, BY HYATT provide 24-hour front desk service?

24-hour front desk service is available.

What are the nearest major airports and how far are they from ANDAZ MAYAKOBA RESORT RIVIERA MAYA, BY HYATT?

The nearest airports are: Cozumel Intl. Airport (CZM) - 44.3 km / 27.5 mi, Cancun Intl. Airport (CUN) - 46.5 km / 28.9 mi, Tulum Intl. Airport (TQO) - 113.8 km / 70.7 mi.

Are baby cribs, babysitting services, childcare, or extra beds available at ANDAZ MAYAKOBA RESORT RIVIERA MAYA, BY HYATT?

Childcare or babysitting services may be available for families. The following room types offer family-friendly options like cribs or rollaway beds: Room, 1 King Bed, Lagoon View, Room, 2 Double Beds, Suite (Beach Area), Room, 1 King Bed, Room, 2 Double Beds (Beach Area), Room, 1 King Bed (Beach Area), Studio, Ocean View, Suite, Lagoon View, Room, 2 Double Beds, Lagoon View, Room, 1 King Bed, Beachfront, Room, 2 Double Beds, Beachfront, Studio, Beachfront.

Is ANDAZ MAYAKOBA RESORT RIVIERA MAYA, BY HYATT a good choice for business travelers?

The property includes business-friendly amenities ideal for travelers.

What languages are spoken by the staff at ANDAZ MAYAKOBA RESORT RIVIERA MAYA, BY HYATT?

Languages spoken by staff include: English, French, Spanish.

Does ANDAZ MAYAKOBA RESORT RIVIERA MAYA, BY HYATT offer a dining area, restaurant, or room service for guests?

Guests can enjoy meals at the on-site restaurant or bar.

Does ANDAZ MAYAKOBA RESORT RIVIERA MAYA, BY HYATT offer laundry facilities or services, and what types are available?

Laundry services include: self-service facilities, professional laundry services.

Is a pool available at ANDAZ MAYAKOBA RESORT RIVIERA MAYA, BY HYATT, and what types of pools are offered?

Yes, the property features 2 outdoor pools for guest enjoyment.

Is there a fitness center or gym available at ANDAZ MAYAKOBA RESORT RIVIERA MAYA, BY HYATT?

A fitness center is available for guests who want to stay active.

Is there a business center or work-friendly space available at ANDAZ MAYAKOBA RESORT RIVIERA MAYA, BY HYATT?

The property offers work-friendly spaces and business amenities for your convenience.

Are yoga mats, meditation spaces, or wellness classes available at ANDAZ MAYAKOBA RESORT RIVIERA MAYA, BY HYATT?

Wellness offerings such as yoga and meditation sessions may be available for a rejuvenating stay.

Is the property located near a beach or oceanfront?

The property is situated close to the beach or ocean, offering a relaxing coastal atmosphere.

Are there facilities for events like weddings, banquets, or parties at ANDAZ MAYAKOBA RESORT RIVIERA MAYA, BY HYATT?

Event facilities such as banquet halls or party areas are available for special occasions.

Are spa facilities available for guest use?

Spa facilities are available for guests seeking a relaxing experience.

Is there a sauna or steam room available?

Guests can enjoy wellness amenities such as a sauna or steam room.

Are massage or body therapy services offered?

Massage and body therapy services are available for guest relaxation.

Does ANDAZ MAYAKOBA RESORT RIVIERA MAYA, BY HYATT offer family-friendly amenities such as play areas or kids' activities?

Child-focused amenities such as play areas or activity rooms are not indicated at this time.

Is there 24-hour security staff on the premises?

24-hour security staff or guards are available to ensure guest safety.

Is there an in-room safe or secure storage option available?

Guests have access to in-room safes or secure storage for valuables.

Is there a bar available at the property?

A bar is available where guests can enjoy cocktails and drinks.

Is there a lounge or relaxation area for guests?

Guests can unwind in the lounge or designated relaxation areas.

Does the property offer local performances or cultural art experiences?

Guests may enjoy live cultural performances or local art experiences during their stay.

Are bicycles available for rent?

Bicycles or e-bikes are available for guests to rent and explore the surroundings. For pricing or availability, please contact the reception.

Is a minibar available in the guest rooms?

Minibars are available in the rooms, offering refreshments and snacks for convenience.

Is parking available, and are there any charges for it?

Parking is available, and both self and valet options are complimentary for guests.

Is there a hot tub or jacuzzi available on site?

Guests can unwind in a hot tub or jacuzzi, adding a relaxing touch to their stay.

Does the property have a terrace or outdoor sitting area?

A terrace or outdoor sitting area is available for guests to unwind in a peaceful setting.

Is there a garden or green area for guests?

A garden area is available for guests to enjoy a touch of nature during their stay.

Are there any picnic spots available for guests?

Guests can enjoy a relaxing time in dedicated picnic areas around the property.

Does ANDAZ MAYAKOBA RESORT RIVIERA MAYA, BY HYATT have a barbecue or grill area for guests?

A barbecue or outdoor grill area is available for guest use.

Is there a designated smoking lounge or area at ANDAZ MAYAKOBA RESORT RIVIERA MAYA, BY HYATT?

A separate smoking area is provided for guest convenience.

Is the check-in process multilingual at ANDAZ MAYAKOBA RESORT RIVIERA MAYA, BY HYATT?

The check-in process includes multilingual support for guest convenience.

Are toiletries at ANDAZ MAYAKOBA RESORT RIVIERA MAYA, BY HYATT eco-certified or plastic-free?

Eco-certified or plastic-free toiletries are thoughtfully provided.

Does ANDAZ MAYAKOBA RESORT RIVIERA MAYA, BY HYATT provide umbrellas or rain gear for guests during rainy weather?

Rainy day? Umbrellas or rain protection are thoughtfully provided.

Is there a sundeck or sunbathing area at ANDAZ MAYAKOBA RESORT RIVIERA MAYA, BY HYATT?

A sundeck or sunbathing area is available for guests to enjoy the outdoors.
Adventure - Your travel partner

Your ultimate travel partner. Seamless stays, flights, and essentials. Redefining journeys with passion and personalised service. Explore the world effortlessly.

GDPR - certified
GDPR - certified

Download the Adventure App

Download on the

App Store

play-store

Get it on

Google Play

Copyright © 2026 Adventure, Inc. All rights reserved.