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Photo gallery for Heiss Hotel showing 230 images of the property

Summary

The Heiss Hotel, situated in the vibrant area of Poblado in Medellín, proudly offers a 4.0-star accommodation experience to its esteemed guests. As a full-service hotel, the Heiss Hotel provides an array of essential amenities including a 24-hour front desk, breakfast availability (for an additional charge), bed and towel changes (upon request), elevator access, and multilingual staff fluent in Spanish and English. For those seeking wheelchair accessibility or business services, unfortunately, the Heiss Hotel does not currently meet these requirements.

Highlights

  • 24-hour front desk
  • Garden
  • Breakfast available (surcharge)
  • Free WiFi
  • Elevator

Property Description

Near Poblado Park. Located in Medellín (El Poblado), Heiss Hotel is within a 15-minute walk of Poblado Park and Lleras Park. This hotel is 2.1 mi (3.4 km) from Santafé Mall and 1.5 mi (2.5 km) from Oviedo Shopping Center.Enjoy recreation amenities such as a fitness center or take in the view from a garden.Cooked-to-order breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.Featured amenities include a 24-hour front desk and an elevator.Make yourself at home in one of the 176 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.Distances are displayed to the nearest 0.1 mile and kilometer.

Monterrey Comercial Mall - 0.4 km / 0.3 mi
The Dancer's Park - 0.6 km / 0.4 mi
Poblado Park - 0.8 km / 0.5 mi
Linear Park President - 1 km / 0.6 mi
Lleras Park - 1.1 km / 0.7 mi
Medellin's Museum of Modern Art - 1.4 km / 0.9 mi
Medellín Clinic - El Poblado - 1.4 km / 0.9 mi
Las Vegas Clinic - 1.8 km / 1.1 mi
La Strada Mall - 1.8 km / 1.1 mi
Premium Plaza Shopping Center - 1.8 km / 1.1 mi
EAFIT University - 1.8 km / 1.1 mi
Golden Mile - 2 km / 1.3 mi
Santa Fe Zoological Park - 2.1 km / 1.3 mi
Río Sur Shopping Center - 2.2 km / 1.4 mi
Oviedo Shopping Center - 2.2 km / 1.4 mi

The preferred airport for Heiss Hotel is Jose Maria Cordova Intl. Airport (MDE) - 21.5 km / 13.4 mi

Amenities

  • Others
    • 24-hour front desk
    • Breakfast available (surcharge)
    • Change of bed sheets (on request)
    • Change of towels (on request)
    • Elevator
    • Elevator door width (centimeters) - 102
    • Elevator door width (inches) - 40
    • Garden
    • No accessible shuttle
    • Smoke-free property
    • Wheelchair accessible (may have limitations)

Please update your search criteria to see the available rooms plans.

Property Description

Near Poblado Park. Located in Medellín (El Poblado), Heiss Hotel is within a 15-minute walk of Poblado Park and Lleras Park. This hotel is 2.1 mi (3.4 km) from Santafé Mall and 1.5 mi (2.5 km) from Oviedo Shopping Center.Enjoy recreation amenities such as a fitness center or take in the view from a garden.Cooked-to-order breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.Featured amenities include a 24-hour front desk and an elevator.Make yourself at home in one of the 176 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.Distances are displayed to the nearest 0.1 mile and kilometer.

Monterrey Comercial Mall - 0.4 km / 0.3 mi
The Dancer's Park - 0.6 km / 0.4 mi
Poblado Park - 0.8 km / 0.5 mi
Linear Park President - 1 km / 0.6 mi
Lleras Park - 1.1 km / 0.7 mi
Medellin's Museum of Modern Art - 1.4 km / 0.9 mi
Medellín Clinic - El Poblado - 1.4 km / 0.9 mi
Las Vegas Clinic - 1.8 km / 1.1 mi
La Strada Mall - 1.8 km / 1.1 mi
Premium Plaza Shopping Center - 1.8 km / 1.1 mi
EAFIT University - 1.8 km / 1.1 mi
Golden Mile - 2 km / 1.3 mi
Santa Fe Zoological Park - 2.1 km / 1.3 mi
Río Sur Shopping Center - 2.2 km / 1.4 mi
Oviedo Shopping Center - 2.2 km / 1.4 mi

The preferred airport for Heiss Hotel is Jose Maria Cordova Intl. Airport (MDE) - 21.5 km / 13.4 mi

Property Rules

Check-In

Check-in time: From 3:00 PM To 11:30 PM

Instructions:

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash

Special Instructions:

Front desk staff will greet guests on arrival at the property.

Check-Out

Check-out time: 12:00 PM

Fees

Mandatory Fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional Fees:

  • Fee for cooked-to-order breakfast: approximately COP 40000 for adults and COP 40000 for children
  • Pet fee: COP 200000 per accommodation, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies

Know Before You Go:

  • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
  • This property caters to LGBTQ+ guests.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

FAQs

What are the check-in and check-out times at Heiss Hotel?

Check-in is available from 3:00 PM to 11:30 PM, and Check-out is by 12:00 PM.

Where is Heiss Hotel located?

Located in Medellín (El Poblado), Heiss Hotel is within a 15-minute walk of Poblado Park and Lleras Park. This hotel is 2.1 mi (3.4 km) from Santafé Mall and 2 mi (3.2 km) from El Tesoro Shopping Park.

Is Wi-Fi provided at Heiss Hotel, and is it complimentary?

Complimentary Wi-Fi is available for guests throughout the property.

Are pets allowed at Heiss Hotel?

Yes, Heiss Hotel is a pet-friendly property.

Are there any specific rules, restrictions, or extra charges for bringing pets to Heiss Hotel?

Pets are allowed at Heiss Hotel. Pets are allowed and may incur additional charges.

What kitchen facilities or appliances are provided at Heiss Hotel?

The property provides kitchen amenities such as: kitchen.

Are linens, towels, or toiletries included at Heiss Hotel?

Basic linens and toiletries are included for guest comfort.

What are some of the popular attractions near Heiss Hotel, and how far are they?

There are following attraction near to this property like :, Monterrey Comercial Mall - 0.4 km / 0.3 mi, Poblado Park - 0.8 km / 0.5 mi, Linear Park President - 1 km / 0.6 mi, Lleras Park - 1.1 km / 0.7 mi, Lokkus Contemporary Art - 1.3 km / 0.8 mi, Medellin's Museum of Modern Art - 1.4 km / 0.9 mi, Medellín Clinic - El Poblado - 1.4 km / 0.9 mi, Las Vegas Clinic - 1.8 km / 1.1 mi, La Strada Mall - 1.8 km / 1.1 mi, Premium Plaza Shopping Center - 1.8 km / 1.1 mi, EAFIT University - 1.8 km / 1.1 mi, Golden Mile - 2 km / 1.3 mi, Santa Fe Zoological Park - 2.1 km / 1.3 mi, Río Sur Shopping Center - 2.2 km / 1.4 mi, Oviedo Shopping Center - 2.2 km / 1.4 mi, , The preferred airport for Heiss Hotel is Jose Maria Cordova Intl. Airport (MDE) - 21.5 km / 13.4 mi.

What entertainment options are available at Heiss Hotel?

The property offers entertainment options such as: Access to nearby outdoor pool, Garden, Number of outdoor pools - 1, Pool umbrellas.

Is Heiss Hotel accessible for guests with disabilities?

The property is equipped with wheelchair-accessible features and is welcoming to specially abled guests requiring mobility assistance.

Which room categories at Heiss Hotel follow a non-smoking policy?

The following room categories at Heiss Hotel follow a non-smoking policy: Luxury Room, Balcony, City View, Standard Room, City View, Superior Room, Balcony, City View. For more details, please contact the reception.

What are the different types of room categories offered at Heiss Hotel?

The property offers the following room categories: Luxury Room, Balcony, City View, Standard Room, City View, Superior Room, Balcony, City View.

Does Heiss Hotel provide 24-hour front desk service?

24-hour front desk service is available.

What are the nearest major airports and how far are they from Heiss Hotel?

The preferred airport for Heiss Hotel is Jose Maria Cordova Intl. Airport (MDE) - 21.5 km / 13.4 mi.

Are baby cribs, babysitting services, childcare, or extra beds available at Heiss Hotel?

The following room types offer family-friendly options like cribs or rollaway beds: Luxury Room, Balcony, City View, Standard Room, City View, Superior Room, Balcony, City View.

What languages are spoken by the staff at Heiss Hotel?

Languages spoken by staff include: English, Spanish.

Does Heiss Hotel offer a dining area, restaurant, or room service for guests?

Guests can enjoy meals at the on-site restaurant or bar.

Does any room at Heiss Hotel include a private balcony or patio?

Some rooms feature a private balcony, terrace, or patio.

Is there an elevator or lift available at Heiss Hotel?

Elevator or lift is available for guest convenience.

Is a pool available at Heiss Hotel, and what types of pools are offered?

Yes, the property features 2 outdoor pools for guest enjoyment.

Is there a fitness center or gym available at Heiss Hotel?

A fitness center is available for guests who want to stay active.

Is there a business center or work-friendly space available at Heiss Hotel?

The property offers work-friendly spaces and business amenities for your convenience.

Are there facilities for events like weddings, banquets, or parties at Heiss Hotel?

Event facilities such as banquet halls or party areas are available for special occasions.

Are spa facilities available for guest use?

Spa facilities are available for guests seeking a relaxing experience.

Does Heiss Hotel offer family-friendly amenities such as play areas or kids' activities?

Child-focused amenities such as play areas or activity rooms are not indicated at this time.

Is there 24-hour security staff on the premises?

24-hour security staff or guards are available to ensure guest safety.

Is there a bar available at the property?

A bar is available where guests can enjoy cocktails and drinks.

Does the property have a terrace or outdoor sitting area?

A terrace or outdoor sitting area is available for guests to unwind in a peaceful setting.

Is there a garden or green area for guests?

A garden area is available for guests to enjoy a touch of nature during their stay.

Is there a dedicated outdoor dining area at the property?

An outdoor dining space is available for guests to enjoy meals in the open air.

Is the check-in process multilingual at Heiss Hotel?

The check-in process includes multilingual support for guest convenience.

Does Heiss Hotel provide umbrellas or rain gear for guests during rainy weather?

Rainy day? Umbrellas or rain protection are thoughtfully provided.