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Photo gallery for Mercy Hotel showing 70 images of the property

Summary

Nestled in Hanoi (Hai Ba Trung), the Mercy Hotel is an inviting accommodation with a star rating of 2.5. This charming hotel offers several amenities, including a 24-hour front desk, airport transportation - drop-off (surcharge), breakfast available (surcharge), change of bed sheets (on request), change of towels (on request), covered parking, and designated smoking areas. The Mercy Hotel's welcoming atmosphere extends to its support for multiple languages, including Vietnamese and English.

Highlights

  • Full-service spa
  • Free valet parking
  • 24-hour front desk
  • Airport transportation - drop-off (surcharge)
  • Luggage storage

Property Description

In Hanoi (Hai Ba Trung). In the heart of Hanoi, Mercy Hotel is within a 5-minute drive of Hanoi Opera House and Ngoc Son Temple. This spa hotel is 2.7 mi (4.3 km) from Thang Long Water Puppet Theatre and 2.8 mi (4.5 km) from St. Joseph's Cathedral of Hanoi.Pamper yourself with a visit to the spa, which offers massages. Additional features at this hotel include complimentary wireless internet access, a communal living room, and a reception hall.Local cuisine breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and free valet parking is available onsite.Make yourself at home in one of the 85 air-conditioned rooms featuring minibars (stocked with some free items) and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature bidets and hair dryers. Conveniences include desks and blackout drapes/curtains, and housekeeping is provided on request.Distances are displayed to the nearest 0.1 mile and kilometer.

Hai Ba Trung Temple - 2.3 km / 1.4 mi
Vincom Center - 2.7 km / 1.7 mi
Thong Nhat Park - 2.9 km / 1.8 mi
National Museum of Vietnamese History - 2.9 km / 1.8 mi
Van Ho Exhibition Center - 2.9 km / 1.8 mi
Vietnam Revolution Museum - 3.1 km / 1.9 mi
Hanoi Opera House - 3.1 km / 1.9 mi
Hanoi French Hospital - 3.2 km / 2 mi
Trang Tien Plaza - 3.4 km / 2.1 mi
Vietnam Women's Museum - 3.4 km / 2.1 mi
Ly Thai To Park - 3.5 km / 2.2 mi
Hoan Kiem Lake - 3.6 km / 2.2 mi
Ceramic Road - 3.6 km / 2.3 mi
Hanoi Municipal Party Committee - 3.8 km / 2.3 mi
Center International Trade Fair Hanoi I.C.E - 3.8 km / 2.4 mi

The preferred airport for Mercy Hotel is Noi Bai Intl. Airport (HAN) - 31.9 km / 19.9 mi

Amenities

  • Spa Services
    • Full-service spa
  • Others
    • 24-hour front desk
    • Breakfast available (surcharge)
    • Change of bed sheets (on request)
    • Change of towels (on request)
    • Covered parking
    • Designated smoking areas
    • Designated smoking areas (fines apply)
    • Elevator
    • Housekeeping on request

Please update your search criteria to see the available rooms plans.

Property Description

In Hanoi (Hai Ba Trung). In the heart of Hanoi, Mercy Hotel is within a 5-minute drive of Hanoi Opera House and Ngoc Son Temple. This spa hotel is 2.7 mi (4.3 km) from Thang Long Water Puppet Theatre and 2.8 mi (4.5 km) from St. Joseph's Cathedral of Hanoi.Pamper yourself with a visit to the spa, which offers massages. Additional features at this hotel include complimentary wireless internet access, a communal living room, and a reception hall.Local cuisine breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and free valet parking is available onsite.Make yourself at home in one of the 85 air-conditioned rooms featuring minibars (stocked with some free items) and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature bidets and hair dryers. Conveniences include desks and blackout drapes/curtains, and housekeeping is provided on request.Distances are displayed to the nearest 0.1 mile and kilometer.

Hai Ba Trung Temple - 2.3 km / 1.4 mi
Vincom Center - 2.7 km / 1.7 mi
Thong Nhat Park - 2.9 km / 1.8 mi
National Museum of Vietnamese History - 2.9 km / 1.8 mi
Van Ho Exhibition Center - 2.9 km / 1.8 mi
Vietnam Revolution Museum - 3.1 km / 1.9 mi
Hanoi Opera House - 3.1 km / 1.9 mi
Hanoi French Hospital - 3.2 km / 2 mi
Trang Tien Plaza - 3.4 km / 2.1 mi
Vietnam Women's Museum - 3.4 km / 2.1 mi
Ly Thai To Park - 3.5 km / 2.2 mi
Hoan Kiem Lake - 3.6 km / 2.2 mi
Ceramic Road - 3.6 km / 2.3 mi
Hanoi Municipal Party Committee - 3.8 km / 2.3 mi
Center International Trade Fair Hanoi I.C.E - 3.8 km / 2.4 mi

The preferred airport for Mercy Hotel is Noi Bai Intl. Airport (HAN) - 31.9 km / 19.9 mi

Property Rules

Check-In

Check-in time: From 2:00 PM To anytime

Instructions:

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property only accepts cash
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

Special Instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.
Minimum Age: 18

Check-Out

Check-out time: 12:00 PM

Fees

Optional Fees:

  • Fee for local cuisine breakfast: approximately VND 100000 for adults and VND 100000 for children
  • Airport shuttle fee: VND 400000 per vehicle (maximum occupancy 1)
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies

Know Before You Go:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Contactless check-in is available.

FAQs

What are the check-in and check-out times at Mercy Hotel?

Check-in is available from 2:00 PM to anytime, and Check-out is by 12:00 PM.

What is the minimum age required for check-in at Mercy Hotel?

The minimum check-in age is 18 years.

Where is Mercy Hotel located?

In the heart of Hanoi, Mercy Hotel is within a 5-minute drive of Hanoi Opera House and Ngoc Son Temple. This spa hotel is 2.7 mi (4.3 km) from Thang Long Water Puppet Theatre and 2.8 mi (4.5 km) from St. Joseph's Cathedral of Hanoi.

Is luggage storage available at Mercy Hotel for business traveller?

Luggage storage is available for guests before check-in or after check-out.

Is Wi-Fi provided at Mercy Hotel, and is it complimentary?

Complimentary Wi-Fi is available for guests throughout the property.

Does Mercy Hotel offer complimentary onsite parking for business travelers or guests attending meetings?

Onsite parking is available for guests, but charges may apply.

Are pets allowed at Mercy Hotel?

Pets are not allowed at Mercy Hotel.

Are there any specific rules, restrictions, or extra charges for bringing pets to Mercy Hotel?

Pets are not allowed at this property.

Are linens, towels, or toiletries included at Mercy Hotel?

Basic linens and toiletries are included for guest comfort.

What are some of the popular attractions near Mercy Hotel, and how far are they?

There are following attraction near to this property like :, Hai Ba Trung Temple - 2.3 km / 1.4 mi, Vincom Center - 2.7 km / 1.7 mi, Thong Nhat Park - 2.9 km / 1.8 mi, National Museum of Vietnamese History - 2.9 km / 1.8 mi, Hom Market - 3 km / 1.9 mi, Vietnam Revolution Museum - 3.1 km / 1.9 mi, Hanoi Opera House - 3.1 km / 1.9 mi, Hanoi French Hospital - 3.2 km / 2 mi, Trang Tien Plaza - 3.4 km / 2.1 mi, Vietnam Women's Museum - 3.4 km / 2.1 mi, Ly Thai To Park - 3.5 km / 2.2 mi, Hoan Kiem Lake - 3.6 km / 2.2 mi, Ceramic Road - 3.6 km / 2.3 mi, Lý Thái Tổ Monument - 3.7 km / 2.3 mi, Hanoi Municipal Party Committee - 3.8 km / 2.3 mi, , The preferred airport for Mercy Hotel is Noi Bai Intl. Airport (HAN) - 31.9 km / 19.9 mi.

What entertainment options are available at Mercy Hotel?

The property offers entertainment options such as: Television in common areas.

Is Mercy Hotel accessible for guests with disabilities?

Please note that wheelchair accessibility may be limited at this property.

Does Mercy Hotel offer any conference rooms, meeting facilities, or shared business spaces?

Conference and meeting spaces are available for business events or group use.

Is daily housekeeping service included during a stay at Mercy Hotel?

Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms.

Which room categories at Mercy Hotel follow a non-smoking policy?

The following room categories at Mercy Hotel follow a non-smoking policy: Panoramic Double or Twin Room, Standard Double Room Single Use, Standard Twin Room. For more details, please contact the reception.

What are the different types of room categories offered at Mercy Hotel?

The property offers the following room categories: Panoramic Double or Twin Room, Standard Double Room Single Use, Standard Twin Room.

Does Mercy Hotel provide 24-hour front desk service?

24-hour front desk service is available.

What are the nearest major airports and how far are they from Mercy Hotel?

The preferred airport for Mercy Hotel is Noi Bai Intl. Airport (HAN) - 31.9 km / 19.9 mi.

What languages are spoken by the staff at Mercy Hotel?

Languages spoken by staff include: Vietnamese.

Is there an elevator or lift available at Mercy Hotel?

Elevator or lift is available for guest convenience.

Does Mercy Hotel offer laundry facilities or services, and what types are available?

Laundry services include: self-service facilities, professional laundry services.

Is there a business center or work-friendly space available at Mercy Hotel?

The property offers work-friendly spaces and business amenities for your convenience.

Is the property situated near a lake, river, or other waterfront area?

The property offers access to peaceful waterfront areas such as a nearby lake or river.

Are there facilities for events like weddings, banquets, or parties at Mercy Hotel?

Event facilities such as banquet halls or party areas are available for special occasions.

Are spa facilities available for guest use?

Spa facilities are available for guests seeking a relaxing experience.

Are massage or body therapy services offered?

Massage and body therapy services are available for guest relaxation.

Does Mercy Hotel offer family-friendly amenities such as play areas or kids' activities?

Child-focused amenities such as play areas or activity rooms are not indicated at this time.

Is there an in-room safe or secure storage option available?

Guests have access to in-room safes or secure storage for valuables.

Is there a bar available at the property?

A bar is available where guests can enjoy cocktails and drinks.

Is a minibar available in the guest rooms?

Minibars are available in the rooms, offering refreshments and snacks for convenience.

Is parking available, and are there any charges for it?

Parking is available, and both self and valet options are complimentary for guests.

Is there a designated smoking lounge or area at Mercy Hotel?

A separate smoking area is provided for guest convenience.

Is the check-in process multilingual at Mercy Hotel?

The check-in process includes multilingual support for guest convenience.