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Photo gallery for Novotel Hamburg City Alster showing 100 images of the property

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Variable conditions expected

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Summary

Novotel Hamburg City Alster, centrally located in Hamburg's vibrant north district, is a 4.0-star rated hotel offering both business and leisure travelers an enjoyable stay. This city hotel provides a range of amenities including a 24-hour business center and a 24-hour front desk. The hotel also offers various event spaces, making it an ideal choice for business meetings or social events.

Highlights

  • Full-service spa
  • Conference space
  • Business center
  • Multilingual staff
  • Eco-friendly cleaning products

Property Description

In Hamburg (Hamburg-Nord). With a stay at Novotel Hamburg City Alster, you'll be centrally located in Hamburg, within a 5-minute drive of Hamburg City Hall and Miniatur Wunderland. This eco-certified hotel is 2.3 mi (3.7 km) from Elbe Philharmonic Hall and 3.2 mi (5.2 km) from Reeperbahn.Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance.Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and 7 meeting rooms. Self parking (subject to charges) is available onsite.Stay in one of 210 guestrooms featuring LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.Distances are displayed to the nearest 0.1 mile and kilometer.

Marienkrankenhaus - 0.5 km / 0.3 mi
Alster Lakes - 1.1 km / 0.7 mi
Museum of Arts and Crafts Hamburg - 1.4 km / 0.9 mi
Mundsburg Center - 1.4 km / 0.9 mi
Moenckebergstrasse - 1.6 km / 1 mi
Hamburger Kunsthalle - 1.7 km / 1.1 mi
Markthalle Hamburg - 1.8 km / 1.1 mi
Inner Alster Lake - 2.1 km / 1.3 mi
Europa Passage - 2.2 km / 1.4 mi
CHOCOVERSUM - 2.2 km / 1.4 mi
St. Peter's Church - 2.3 km / 1.4 mi
Jungfernstieg - 2.4 km / 1.5 mi
Rathausmarket - 2.4 km / 1.5 mi
Dialogue in the Dark Exhibition - 2.5 km / 1.5 mi
Hamburg City Hall - 2.5 km / 1.6 mi

The preferred airport for Novotel Hamburg City Alster is Hamburg Airport (HAM) - 10.6 km / 6.6 mi

Amenities

  • Spa Services
    • Full-service spa
    • Spa services on site
  • Others
    • 24-hour business center
    • 24-hour front desk
    • At least 80% of all lighting comes from LEDs
    • Banquet hall
    • Biodegradable/compostable stirrers
    • Biodegradable/compostable straws
    • Breakfast available (surcharge)
    • Bulk dispenser for toiletries

Please update your search criteria to see the available rooms plans.

Property Description

In Hamburg (Hamburg-Nord). With a stay at Novotel Hamburg City Alster, you'll be centrally located in Hamburg, within a 5-minute drive of Hamburg City Hall and Miniatur Wunderland. This eco-certified hotel is 2.3 mi (3.7 km) from Elbe Philharmonic Hall and 3.2 mi (5.2 km) from Reeperbahn.Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance.Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and 7 meeting rooms. Self parking (subject to charges) is available onsite.Stay in one of 210 guestrooms featuring LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.Distances are displayed to the nearest 0.1 mile and kilometer.

Marienkrankenhaus - 0.5 km / 0.3 mi
Alster Lakes - 1.1 km / 0.7 mi
Museum of Arts and Crafts Hamburg - 1.4 km / 0.9 mi
Mundsburg Center - 1.4 km / 0.9 mi
Moenckebergstrasse - 1.6 km / 1 mi
Hamburger Kunsthalle - 1.7 km / 1.1 mi
Markthalle Hamburg - 1.8 km / 1.1 mi
Inner Alster Lake - 2.1 km / 1.3 mi
Europa Passage - 2.2 km / 1.4 mi
CHOCOVERSUM - 2.2 km / 1.4 mi
St. Peter's Church - 2.3 km / 1.4 mi
Jungfernstieg - 2.4 km / 1.5 mi
Rathausmarket - 2.4 km / 1.5 mi
Dialogue in the Dark Exhibition - 2.5 km / 1.5 mi
Hamburg City Hall - 2.5 km / 1.6 mi

The preferred airport for Novotel Hamburg City Alster is Hamburg Airport (HAM) - 10.6 km / 6.6 mi

Property Rules

Check-In

Check-in time: From 3:00 PM To anytime

Instructions:

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • This property provides breakfast for children age 5 and younger. Children age 6-15 years old receive breakfast for a reduced rate. Children age 16 and older are charged as adults.

Special Instructions:

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Guests who book a breakfast Included rate plan receive breakfast for 2 children up to 5 years old. Additional guests are charged for breakfast.
Minimum Age: 18

Check-Out

Check-out time: 12:00 PM

Fees

Optional Fees:

  • Fee for buffet breakfast: approximately EUR 27 per person
  • Covered self parking fee: EUR 27 per night (in/out privileges)
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies

Know Before You Go:

  • Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

FAQs

What are the check-in and check-out times at Novotel Hamburg City Alster?

Check-in is available from 3:00 PM to anytime, and Check-out is by 12:00 PM.

What is the minimum age required for check-in at Novotel Hamburg City Alster?

The minimum check-in age is 18 years.

Where is Novotel Hamburg City Alster located?

With a stay at Novotel Hamburg City Alster, you'll be centrally located in Hamburg, within a 5-minute drive of Hamburg City Hall and Miniatur Wunderland. This eco-certified hotel is 3.2 mi (5.2 km) from Reeperbahn and 5.3 mi (8.5 km) from Hagenbeck Zoo.

Is luggage storage available at Novotel Hamburg City Alster for business traveller?

Luggage storage is available for guests before check-in or after check-out.

Is Wi-Fi provided at Novotel Hamburg City Alster, and is it complimentary?

Complimentary Wi-Fi is available for guests throughout the property.

Does Novotel Hamburg City Alster offer complimentary onsite parking for business travelers or guests attending meetings?

Onsite parking is available for guests, but charges may apply.

Are pets allowed at Novotel Hamburg City Alster?

Yes, Novotel Hamburg City Alster is a pet-friendly property.

Are there any specific rules, restrictions, or extra charges for bringing pets to Novotel Hamburg City Alster?

Service animals are allowed and exempt from any fees or restrictions. Pets are allowed at Novotel Hamburg City Alster. A pet fee of EUR 20 per night applies.

Are linens, towels, or toiletries included at Novotel Hamburg City Alster?

Basic linens and toiletries are included for guest comfort.

What are some of the popular attractions near Novotel Hamburg City Alster, and how far are they?

There are following attraction near to this property like :, Alster Lakes - 1.1 km / 0.7 mi, Mundsburg Center - 1.4 km / 0.9 mi, Moenckebergstrasse - 1.6 km / 1 mi, Hamburger Kunsthalle - 1.7 km / 1.1 mi, Markthalle Hamburg - 1.8 km / 1.1 mi, Inner Alster Lake - 2.1 km / 1.3 mi, Europa Passage - 2.2 km / 1.4 mi, CHOCOVERSUM - 2.2 km / 1.4 mi, St. Peter's Church - 2.3 km / 1.4 mi, Jungfernstieg - 2.4 km / 1.5 mi, Rathausmarket - 2.4 km / 1.5 mi, Hamburg City Hall - 2.5 km / 1.6 mi, Neuer Wall - 2.5 km / 1.6 mi, Alsterarkaden - 2.6 km / 1.6 mi, German Customs Museum - 2.6 km / 1.6 mi, , The preferred airport for Novotel Hamburg City Alster is Hamburg Airport (HAM) - 10.6 km / 6.6 mi.

What entertainment options are available at Novotel Hamburg City Alster?

The property offers entertainment options such as: Children's games, Garden, Television in common areas, Vegetable garden.

Is Novotel Hamburg City Alster accessible for guests with disabilities?

The property is equipped with wheelchair-accessible features and is welcoming to specially abled guests requiring mobility assistance.

Does Novotel Hamburg City Alster offer any conference rooms, meeting facilities, or shared business spaces?

Conference and meeting spaces are available for business events or group use.

Is daily housekeeping service included during a stay at Novotel Hamburg City Alster?

Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms. Housekeeping is available on request for certain rooms.

Does Novotel Hamburg City Alster provide concierge services, local assistance, or help with tours and travel arrangements?

Concierge and travel assistance services are available, including help with tours and local arrangements.

Which room categories at Novotel Hamburg City Alster follow a non-smoking policy?

The following room categories at Novotel Hamburg City Alster follow a non-smoking policy: Standard Double Room, 1 Double Bed, Standard Double Room, 1 Double Bed with Sofa bed, Standard Twin Room, 2 Twin Beds, Superior Double Room, 1 Double Bed with Sofa bed. For more details, please contact the reception.

What are the different types of room categories offered at Novotel Hamburg City Alster?

The property offers the following room categories: Standard Double Room, 1 Double Bed, Standard Double Room, 1 Double Bed with Sofa bed, Standard Twin Room, 2 Twin Beds, Superior Double Room, 1 Double Bed with Sofa bed.

Does Novotel Hamburg City Alster provide 24-hour front desk service?

24-hour front desk service is available.

What are the nearest major airports and how far are they from Novotel Hamburg City Alster?

The preferred airport for Novotel Hamburg City Alster is Hamburg Airport (HAM) - 10.6 km / 6.6 mi.

Is there tour or ticket assistance available at Novotel Hamburg City Alster?

Yes, tour or ticket assistance is available at Novotel Hamburg City Alster.

Are baby cribs, babysitting services, childcare, or extra beds available at Novotel Hamburg City Alster?

The following room types offer family-friendly options like cribs or rollaway beds: Superior Double Room, 1 Double Bed with Sofa bed, Standard Double Room, 1 Double Bed with Sofa bed, Standard Double Room, 1 Double Bed, Standard Twin Room, 2 Twin Beds.

Is Novotel Hamburg City Alster a good choice for business travelers?

The property includes business-friendly amenities ideal for travelers.

What languages are spoken by the staff at Novotel Hamburg City Alster?

Languages spoken by staff include: English, German.

Does Novotel Hamburg City Alster offer a dining area, restaurant, or room service for guests?

Guests can enjoy meals at the on-site restaurant or bar.

Is there an elevator or lift available at Novotel Hamburg City Alster?

Elevator or lift is available for guest convenience.

Does Novotel Hamburg City Alster offer laundry facilities or services, and what types are available?

Laundry services include: self-service facilities, professional laundry services.

Is there a fitness center or gym available at Novotel Hamburg City Alster?

A fitness center is available for guests who want to stay active.

Is there a business center or work-friendly space available at Novotel Hamburg City Alster?

The property offers work-friendly spaces and business amenities for your convenience.

Is the property situated near a lake, river, or other waterfront area?

The property offers access to peaceful waterfront areas such as a nearby lake or river.

Are there facilities for events like weddings, banquets, or parties at Novotel Hamburg City Alster?

Event facilities such as banquet halls or party areas are available for special occasions.

Are spa facilities available for guest use?

Spa facilities are available for guests seeking a relaxing experience.

Is there a sauna or steam room available?

Guests can enjoy wellness amenities such as a sauna or steam room.

Does Novotel Hamburg City Alster offer family-friendly amenities such as play areas or kids' activities?

Children can enjoy facilities like play zones, game rooms, or kids’ clubs.

Is there 24-hour security staff on the premises?

24-hour security staff or guards are available to ensure guest safety.

Is there an in-room safe or secure storage option available?

Guests have access to in-room safes or secure storage for valuables.

Is there a bar available at the property?

A bar is available where guests can enjoy cocktails and drinks.

Is there a lounge or relaxation area for guests?

Guests can unwind in the lounge or designated relaxation areas.

Are bicycles available for rent?

Bicycles or e-bikes are available for guests to rent and explore the surroundings. For pricing or availability, please contact the reception.

Are there vending machines for snacks or beverages on site?

Guests can access snacks or drinks from vending machines available on site.

Are tea-making facilities provided in the rooms or common areas?

Tea-making facilities are available, either in-room or in shared guest areas.

Is parking available, and are there any charges for it?

Parking is available, and both self and valet options are complimentary for guests.

Is there a garden or green area for guests?

A garden area is available for guests to enjoy a touch of nature during their stay.

Is there a designated smoking lounge or area at Novotel Hamburg City Alster?

A separate smoking area is provided for guest convenience.

Are board games available for guest use?

Guests can enjoy a variety of board games during their stay.

Is the check-in process multilingual at Novotel Hamburg City Alster?

The check-in process includes multilingual support for guest convenience.

Are toiletries at Novotel Hamburg City Alster eco-certified or plastic-free?

Eco-certified or plastic-free toiletries are thoughtfully provided.