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Photo gallery for Crowne Plaza Hamburg - City Alster by IHG showing 68 images of the property

Summary

The Crowne Plaza Hamburg - City Alster by IHG is conveniently located in Hamburg (Hamburg-Nord). This stylish 4.0-star hotel offers a range of excellent amenities for business and leisure travelers alike. Some notable features include a 24-hour front desk, a 24-hour health club, banquet halls, bicycle rentals on site, billiards or pool tables, biodegradablecompostable straws, boat tours nearby, breakfast available (surcharge), and comprehensive business facilities.

Highlights

  • Rowing or canoeing on site
  • Billiards or pool table
  • Express check-in
  • Concierge services
  • Conference space

Property Description

In Hamburg (Hamburg-Nord). With a stay at Crowne Plaza Hamburg - City Alster by IHG, you'll be centrally located in Hamburg, within a 5-minute drive of Hamburg City Hall and Hamburg Messe and Congress. This eco-certified hotel is 2.3 mi (3.8 km) from Miniatur Wunderland and 2.5 mi (3.9 km) from Elbe Philharmonic Hall.Enjoy recreational amenities such as a 24-hour health club and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.Satisfy your appetite for lunch at the hotel's restaurant, The Restaurant, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:30 AM to 11:30 AM for a fee.Featured amenities include complimentary wired internet access, express check-in, and complimentary newspapers in the lobby. Planning an event in Hamburg? This hotel has 5651 square feet (525 square meters) of space consisting of conference space and 9 meeting rooms. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 291 guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as safes and desks.Distances are displayed to the nearest 0.1 mile and kilometer.

Alster Lakes - 0.5 km / 0.3 mi
Mundsburg Center - 1.2 km / 0.7 mi
Marienkrankenhaus - 1.2 km / 0.8 mi
Hamburger Kunsthalle - 1.5 km / 0.9 mi
Inner Alster Lake - 1.6 km / 1 mi
Museum of Arts and Crafts Hamburg - 1.7 km / 1 mi
Moenckebergstrasse - 1.8 km / 1.1 mi
Markthalle Hamburg - 2 km / 1.2 mi
Jungfernstieg - 2.1 km / 1.3 mi
Europa Passage - 2.1 km / 1.3 mi
St. Peter's Church - 2.3 km / 1.4 mi
Neuer Wall - 2.3 km / 1.4 mi
Alsterarkaden - 2.4 km / 1.5 mi
Hamburg City Hall - 2.4 km / 1.5 mi
Casino Esplanade - 2.4 km / 1.5 mi

The preferred airport for Crowne Plaza Hamburg - City Alster by IHG is Hamburg Airport (HAM) - 9.8 km / 6.1 mi

Amenities

  • Spa Services
    • Spa services on site
  • Others
    • 24-hour front desk
    • Banquet hall
    • Bicycle rentals on site
    • Billiards or pool table
    • Biodegradable/compostable straws
    • Boat tours nearby
    • Breakfast available (surcharge)
    • Comprehensive food waste policy
    • Comprehensive recycling policy

Please update your search criteria to see the available rooms plans.

Property Description

In Hamburg (Hamburg-Nord). With a stay at Crowne Plaza Hamburg - City Alster by IHG, you'll be centrally located in Hamburg, within a 5-minute drive of Hamburg City Hall and Hamburg Messe and Congress. This eco-certified hotel is 2.3 mi (3.8 km) from Miniatur Wunderland and 2.5 mi (3.9 km) from Elbe Philharmonic Hall.Enjoy recreational amenities such as a 24-hour health club and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.Satisfy your appetite for lunch at the hotel's restaurant, The Restaurant, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:30 AM to 11:30 AM for a fee.Featured amenities include complimentary wired internet access, express check-in, and complimentary newspapers in the lobby. Planning an event in Hamburg? This hotel has 5651 square feet (525 square meters) of space consisting of conference space and 9 meeting rooms. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 291 guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as safes and desks.Distances are displayed to the nearest 0.1 mile and kilometer.

Alster Lakes - 0.5 km / 0.3 mi
Mundsburg Center - 1.2 km / 0.7 mi
Marienkrankenhaus - 1.2 km / 0.8 mi
Hamburger Kunsthalle - 1.5 km / 0.9 mi
Inner Alster Lake - 1.6 km / 1 mi
Museum of Arts and Crafts Hamburg - 1.7 km / 1 mi
Moenckebergstrasse - 1.8 km / 1.1 mi
Markthalle Hamburg - 2 km / 1.2 mi
Jungfernstieg - 2.1 km / 1.3 mi
Europa Passage - 2.1 km / 1.3 mi
St. Peter's Church - 2.3 km / 1.4 mi
Neuer Wall - 2.3 km / 1.4 mi
Alsterarkaden - 2.4 km / 1.5 mi
Hamburg City Hall - 2.4 km / 1.5 mi
Casino Esplanade - 2.4 km / 1.5 mi

The preferred airport for Crowne Plaza Hamburg - City Alster by IHG is Hamburg Airport (HAM) - 9.8 km / 6.1 mi

Property Rules

Check-In

Check-in time: From 3:00 PM To midnight

Instructions:

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Instructions:

Front desk staff will greet guests on arrival at the property. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Minimum Age: 18

Check-Out

Check-out time: 12:00 PM

Fees

Mandatory Fees:

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • City/local tax: EUR 2.14

We have included all charges provided to us by the property.

Optional Fees:

  • Fee for buffet breakfast: approximately EUR 28.50 per person
  • Covered self parking fee: EUR 29 per night
  • Nearby parking fee: EUR 29 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies

Know Before You Go:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

FAQs

What are the check-in and check-out times at Crowne Plaza Hamburg - City Alster by IHG?

Check-in is available from 3:00 PM to midnight, and Check-out is by 12:00 PM.

What is the minimum age required for check-in at Crowne Plaza Hamburg - City Alster by IHG?

The minimum check-in age is 18 years.

Where is Crowne Plaza Hamburg - City Alster by IHG located?

With a stay at Crowne Plaza Hamburg - City Alster by IHG, you'll be centrally located in Hamburg, within a 5-minute drive of Hamburg City Hall and Miniatur Wunderland. This eco-certified hotel is 2.9 mi (4.7 km) from Reeperbahn and 4.9 mi (7.9 km) from Hagenbeck Zoo.

Is luggage storage available at Crowne Plaza Hamburg - City Alster by IHG for business traveller?

Luggage storage is available for guests before check-in or after check-out.

Is Wi-Fi provided at Crowne Plaza Hamburg - City Alster by IHG, and is it complimentary?

Complimentary Wi-Fi is available for guests throughout the property.

Does Crowne Plaza Hamburg - City Alster by IHG offer complimentary onsite parking for business travelers or guests attending meetings?

Onsite parking is available for guests, but charges may apply.

Are pets allowed at Crowne Plaza Hamburg - City Alster by IHG?

Yes, Crowne Plaza Hamburg - City Alster by IHG is a pet-friendly property.

Are there any specific rules, restrictions, or extra charges for bringing pets to Crowne Plaza Hamburg - City Alster by IHG?

Service animals are allowed and exempt from any fees or restrictions. Pets are allowed at Crowne Plaza Hamburg - City Alster by IHG. A pet fee of EUR 15 per night applies.

Are linens, towels, or toiletries included at Crowne Plaza Hamburg - City Alster by IHG?

Basic linens and toiletries are included for guest comfort.

What are some of the popular attractions near Crowne Plaza Hamburg - City Alster by IHG, and how far are they?

There are following attraction near to this property like :, Alster Lakes - 0.5 km / 0.3 mi, Mundsburg Center - 1.2 km / 0.7 mi, Hamburger Kunsthalle - 1.5 km / 0.9 mi, Inner Alster Lake - 1.6 km / 1 mi, Moenckebergstrasse - 1.8 km / 1.1 mi, Markthalle Hamburg - 2 km / 1.2 mi, Jungfernstieg - 2.1 km / 1.3 mi, Europa Passage - 2.1 km / 1.3 mi, St. Peter's Church - 2.3 km / 1.4 mi, Neuer Wall - 2.3 km / 1.4 mi, Alsterarkaden - 2.4 km / 1.5 mi, Hamburg City Hall - 2.4 km / 1.5 mi, Casino Esplanade - 2.4 km / 1.5 mi, Rathausmarket - 2.4 km / 1.5 mi, CHOCOVERSUM - 2.4 km / 1.5 mi, , The preferred airport for Crowne Plaza Hamburg - City Alster by IHG is Hamburg Airport (HAM) - 9.8 km / 6.1 mi.

What entertainment options are available at Crowne Plaza Hamburg - City Alster by IHG?

The property offers entertainment options such as: 24-hour health club, Billiards or pool table.

Is Crowne Plaza Hamburg - City Alster by IHG accessible for guests with disabilities?

The property is equipped with wheelchair-accessible features and is welcoming to specially abled guests requiring mobility assistance.

Does Crowne Plaza Hamburg - City Alster by IHG offer any conference rooms, meeting facilities, or shared business spaces?

Conference and meeting spaces are available for business events or group use.

Is daily housekeeping service included during a stay at Crowne Plaza Hamburg - City Alster by IHG?

Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms.

Does Crowne Plaza Hamburg - City Alster by IHG provide concierge services, local assistance, or help with tours and travel arrangements?

Concierge and travel assistance services are available, including help with tours and local arrangements.

Which room categories at Crowne Plaza Hamburg - City Alster by IHG follow a non-smoking policy?

The following room categories at Crowne Plaza Hamburg - City Alster by IHG follow a non-smoking policy: Junior Suite, 1 King Bed, Premium Room, 1 King Bed, Premium Room, 1 King Bed (Alster View), Premium Room, 1 King Bed (Family Room), Standard Room, Standard Room, 1 King Bed, Standard Room, 1 King Bed (Alster View), Standard Room, 2 Twin Beds. For more details, please contact the reception.

What are the different types of room categories offered at Crowne Plaza Hamburg - City Alster by IHG?

The property offers the following room categories: Junior Suite, 1 King Bed, Premium Room, 1 King Bed, Premium Room, 1 King Bed (Alster View), Premium Room, 1 King Bed (Family Room), Standard Room, Standard Room, 1 King Bed, Standard Room, 1 King Bed (Alster View), Standard Room, 2 Twin Beds.

Does Crowne Plaza Hamburg - City Alster by IHG provide 24-hour front desk service?

24-hour front desk service is available.

What are the nearest major airports and how far are they from Crowne Plaza Hamburg - City Alster by IHG?

The preferred airport for Crowne Plaza Hamburg - City Alster by IHG is Hamburg Airport (HAM) - 9.8 km / 6.1 mi.

Are baby cribs, babysitting services, childcare, or extra beds available at Crowne Plaza Hamburg - City Alster by IHG?

The following room types offer family-friendly options like cribs or rollaway beds: Standard Room, Junior Suite, 1 King Bed, Standard Room, 1 King Bed (Alster View), Premium Room, 1 King Bed (Alster View), Premium Room, 1 King Bed, Standard Room, 2 Twin Beds, Standard Room, 1 King Bed, Premium Room, 1 King Bed (Family Room).

Is Crowne Plaza Hamburg - City Alster by IHG a good choice for business travelers?

The property includes business-friendly amenities ideal for travelers.

What languages are spoken by the staff at Crowne Plaza Hamburg - City Alster by IHG?

Languages spoken by staff include: Dutch, English, French, German, Spanish.

Does Crowne Plaza Hamburg - City Alster by IHG offer a dining area, restaurant, or room service for guests?

Guests can enjoy meals at the on-site restaurant or bar.

Is there an elevator or lift available at Crowne Plaza Hamburg - City Alster by IHG?

Elevator or lift is available for guest convenience.

Does Crowne Plaza Hamburg - City Alster by IHG offer laundry facilities or services, and what types are available?

Laundry services include: self-service facilities, professional laundry services.

Is there a fitness center or gym available at Crowne Plaza Hamburg - City Alster by IHG?

A fitness center is available for guests who want to stay active.

Is there a business center or work-friendly space available at Crowne Plaza Hamburg - City Alster by IHG?

The property offers work-friendly spaces and business amenities for your convenience.

Is the property situated near a lake, river, or other waterfront area?

The property offers access to peaceful waterfront areas such as a nearby lake or river.

Are there facilities for events like weddings, banquets, or parties at Crowne Plaza Hamburg - City Alster by IHG?

Event facilities such as banquet halls or party areas are available for special occasions.

Are spa facilities available for guest use?

Spa facilities are available for guests seeking a relaxing experience.

Is there a sauna or steam room available?

Guests can enjoy wellness amenities such as a sauna or steam room.

Does Crowne Plaza Hamburg - City Alster by IHG offer family-friendly amenities such as play areas or kids' activities?

Children can enjoy facilities like play zones, game rooms, or kids’ clubs.

Is there an in-room safe or secure storage option available?

Guests have access to in-room safes or secure storage for valuables.

Is there a bar available at the property?

A bar is available where guests can enjoy cocktails and drinks.

Is there a lounge or relaxation area for guests?

Guests can unwind in the lounge or designated relaxation areas.

Are bicycles available for rent?

Bicycles or e-bikes are available for guests to rent and explore the surroundings. For pricing or availability, please contact the reception.

Are there vending machines for snacks or beverages on site?

Guests can access snacks or drinks from vending machines available on site.

Are tea-making facilities provided in the rooms or common areas?

Tea-making facilities are available, either in-room or in shared guest areas.

Is parking available, and are there any charges for it?

Parking is available, and both self and valet options are complimentary for guests.

Is a billiards or pool table available on site?

Guests can relax and enjoy a game of billiards or pool at the property.

Are electric vehicle charging stations available at Crowne Plaza Hamburg - City Alster by IHG?

Electric vehicle charging stations are available for guest use.

Is the check-in process multilingual at Crowne Plaza Hamburg - City Alster by IHG?

The check-in process includes multilingual support for guest convenience.

Are toiletries at Crowne Plaza Hamburg - City Alster by IHG eco-certified or plastic-free?

Eco-certified or plastic-free toiletries are thoughtfully provided.