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Photo gallery for Hyatt Zilara Cancun - Adults Only - All Inclusive showing 163 images of the property

Summary

Experience luxury and relaxation at the 4.5-star Hyatt Zilara Cancun, an adults-only all-inclusive property. Located in the heart of Cancun (Zona Hotelera), this stylish retreat features a 24-hour business center, 24-hour front desk, LED lighting, ATM/banking, banquet hall, and much more. The hotel offers a variety of amenities including beach cabanas, loungers, towels, and umbrellas.

Highlights

  • Full-service spa
  • Beach cabanas (surcharge)
  • Racquetball/squash on site
  • Karaoke
  • Billiards or pool table

Property Description

In Cancun (Zona Hotelera). With a stay at Hyatt Zilara Cancun - Adults Only - All Inclusive in Cancun (Zona Hotelera), you'll be within a 5-minute drive of Forum By The Sea Mall and La Isla Shopping Mall. This all-inclusive property is 3.1 mi (5 km) from Tortuga Beach and 3.7 mi (5.9 km) from Iberostar Cancun Golf Course.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a health club, and a sauna. Additional amenities at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Mexican cuisine at La Adelita Cantina, one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 5 bars/lounges.

Featured amenities include a 24-hour business center, express check-in, and dry cleaning/laundry services. Planning an event in Cancun? This property has 6781 square feet (630 square meters) of space consisting of a conference center and 7 meeting rooms. Free valet parking is available onsite.Make yourself at home in one of the 307 guestrooms featuring free minibar items and LED televisions. Your pillowtop bed comes with premium bedding. Rooms have private furnished balconies or patios. Cable television is provided for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.Distances are displayed to the nearest 0.1 mile and kilometer.

West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 0.2 km / 0.1 mi
La Isla Shopping Mall - 1.2 km / 0.8 mi
El Sol de Cancun - 1.3 km / 0.8 mi
Cinemex La Isla Cancun - 1.3 km / 0.8 mi
Chac Mool Beach - 1.5 km / 0.9 mi
Isla Dorada - 1.7 km / 1 mi
Yamil Lu'um Archaeological Zone - 1.7 km / 1 mi
Forum By The Sea Mall - 1.9 km / 1.2 mi
Forum Beach - 2 km / 1.3 mi
Kukulcan Plaza Shopping Mall - 2.1 km / 1.3 mi
Marlin Beach - 2.2 km / 1.3 mi
Hotel Zone Beaches - 2.2 km / 1.3 mi
Cancun Convention Center - 2.2 km / 1.4 mi
Plaza Caracol Mall - 2.2 km / 1.4 mi
UltraMar Ferry Terminal - 2.3 km / 1.4 mi

The nearest airports are:
Cancun Intl. Airport (CUN) - 21.3 km / 13.2 mi
Tulum Intl. Airport (TQO) - 174.6 km / 108.5 mi

Amenities

  • Spa Services
    • Full-service spa
    • Spa treatment room(s)
  • Accessible Wheelchair
    • Wheelchair accessible
  • Others
    • 24-hour business center
    • 24-hour front desk
    • At least 80% of all lighting comes from LEDs
    • ATM/banking
    • Banquet hall
    • Beach cabanas (surcharge)

Please update your search criteria to see the available rooms plans.

Property Description

In Cancun (Zona Hotelera). With a stay at Hyatt Zilara Cancun - Adults Only - All Inclusive in Cancun (Zona Hotelera), you'll be within a 5-minute drive of Forum By The Sea Mall and La Isla Shopping Mall. This all-inclusive property is 3.1 mi (5 km) from Tortuga Beach and 3.7 mi (5.9 km) from Iberostar Cancun Golf Course.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a health club, and a sauna. Additional amenities at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Mexican cuisine at La Adelita Cantina, one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 5 bars/lounges.

Featured amenities include a 24-hour business center, express check-in, and dry cleaning/laundry services. Planning an event in Cancun? This property has 6781 square feet (630 square meters) of space consisting of a conference center and 7 meeting rooms. Free valet parking is available onsite.Make yourself at home in one of the 307 guestrooms featuring free minibar items and LED televisions. Your pillowtop bed comes with premium bedding. Rooms have private furnished balconies or patios. Cable television is provided for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.Distances are displayed to the nearest 0.1 mile and kilometer.

West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 0.2 km / 0.1 mi
La Isla Shopping Mall - 1.2 km / 0.8 mi
El Sol de Cancun - 1.3 km / 0.8 mi
Cinemex La Isla Cancun - 1.3 km / 0.8 mi
Chac Mool Beach - 1.5 km / 0.9 mi
Isla Dorada - 1.7 km / 1 mi
Yamil Lu'um Archaeological Zone - 1.7 km / 1 mi
Forum By The Sea Mall - 1.9 km / 1.2 mi
Forum Beach - 2 km / 1.3 mi
Kukulcan Plaza Shopping Mall - 2.1 km / 1.3 mi
Marlin Beach - 2.2 km / 1.3 mi
Hotel Zone Beaches - 2.2 km / 1.3 mi
Cancun Convention Center - 2.2 km / 1.4 mi
Plaza Caracol Mall - 2.2 km / 1.4 mi
UltraMar Ferry Terminal - 2.3 km / 1.4 mi

The nearest airports are:
Cancun Intl. Airport (CUN) - 21.3 km / 13.2 mi
Tulum Intl. Airport (TQO) - 174.6 km / 108.5 mi

Property Rules

Check-In

Check-in time: From 3:00 PM To midnight

Instructions:

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • This property uses a grey water recycling system
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Special Instructions:

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival at the property.
Minimum Age: 18

Check-Out

Check-out time: 12:00 PM

Policies

Know Before You Go:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
  • Guests under 18 years old are not permitted at this adults-only property.
  • A car is recommended for transportation to and from this property.

FAQs

What are the check-in and check-out times at Hyatt Zilara Cancun - Adults Only - All Inclusive?

Check-in is available from 3:00 PM to midnight, and Check-out is by 12:00 PM.

What is the minimum age required for check-in at Hyatt Zilara Cancun - Adults Only - All Inclusive?

The minimum check-in age is 18 years.

Where is Hyatt Zilara Cancun - Adults Only - All Inclusive located?

With a stay at Hyatt Zilara Cancun - Adults Only - All Inclusive in Cancun (Zona Hotelera), you'll be within a 5-minute drive of Forum By The Sea Mall and La Isla Shopping Mall. This beach property is 3.1 mi (5 km) from Tortuga Beach and 3.7 mi (5.9 km) from Iberostar Cancun Golf Course.

Is luggage storage available at Hyatt Zilara Cancun - Adults Only - All Inclusive for business traveller?

Luggage storage is available for guests before check-in or after check-out.

Is Wi-Fi provided at Hyatt Zilara Cancun - Adults Only - All Inclusive, and is it complimentary?

Complimentary Wi-Fi is available for guests throughout the property.

Does Hyatt Zilara Cancun - Adults Only - All Inclusive offer complimentary onsite parking for business travelers or guests attending meetings?

Onsite parking is available for guests, but charges may apply.

Are pets allowed at Hyatt Zilara Cancun - Adults Only - All Inclusive?

Pets are not allowed at Hyatt Zilara Cancun - Adults Only - All Inclusive.

Are there any specific rules, restrictions, or extra charges for bringing pets to Hyatt Zilara Cancun - Adults Only - All Inclusive?

Pets are not allowed at this property.

What kitchen facilities or appliances are provided at Hyatt Zilara Cancun - Adults Only - All Inclusive?

The property provides kitchen amenities such as: microwave, refrigerator.

Are linens, towels, or toiletries included at Hyatt Zilara Cancun - Adults Only - All Inclusive?

Basic linens and toiletries are included for guest comfort.

What are some of the popular attractions near Hyatt Zilara Cancun - Adults Only - All Inclusive, and how far are they?

There are following attraction near to this property like :, West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 0.2 km / 0.1 mi, La Isla Shopping Mall - 1.2 km / 0.8 mi, El Sol de Cancun - 1.3 km / 0.8 mi, Cinemex La Isla Cancun - 1.3 km / 0.8 mi, Tequila Museum - 1.4 km / 0.9 mi, Chac Mool Beach - 1.5 km / 0.9 mi, Isla Dorada - 1.7 km / 1 mi, Yamil Lu'um Archaeological Zone - 1.7 km / 1 mi, Forum By The Sea Mall - 1.9 km / 1.2 mi, Forum Beach - 2 km / 1.3 mi, Kukulcan Plaza Shopping Mall - 2.1 km / 1.3 mi, Marlin Beach - 2.2 km / 1.3 mi, Hotel Zone Beaches - 2.2 km / 1.3 mi, Cancun Convention Center - 2.2 km / 1.4 mi, Plaza Caracol Mall - 2.2 km / 1.4 mi, , The nearest airports are:, Cancun Intl. Airport (CUN) - 21.3 km / 13.2 mi, Tulum Intl. Airport (TQO) - 174.6 km / 108.5 mi.

What entertainment options are available at Hyatt Zilara Cancun - Adults Only - All Inclusive?

The property offers entertainment options such as: Billiards or pool table, Evening entertainment, Garden, Health club, Number of outdoor pools - 2, Number of poolside bars - 1, Pool cabanas (surcharge), Pool sun loungers, Pool umbrellas, Television in common areas, Terrace.

Is Hyatt Zilara Cancun - Adults Only - All Inclusive accessible for guests with disabilities?

The property is equipped with wheelchair-accessible features and is welcoming to specially abled guests requiring mobility assistance.

Does Hyatt Zilara Cancun - Adults Only - All Inclusive offer any conference rooms, meeting facilities, or shared business spaces?

Conference and meeting spaces are available for business events or group use.

Is daily housekeeping service included during a stay at Hyatt Zilara Cancun - Adults Only - All Inclusive?

Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms.

Does Hyatt Zilara Cancun - Adults Only - All Inclusive provide concierge services, local assistance, or help with tours and travel arrangements?

Concierge and travel assistance services are available, including help with tours and local arrangements.

Which room categories at Hyatt Zilara Cancun - Adults Only - All Inclusive follow a non-smoking policy?

The following room categories at Hyatt Zilara Cancun - Adults Only - All Inclusive follow a non-smoking policy: Junior Suite Double, Junior Suite King, Ocean Front Junior Suite Double, Ocean Front Junior Suite King, Ocean Front Luxury Suite King, Ocean View Junior Suite Double, Ocean View Junior Suite King, Ocean View Swim Up Suite King, Presidential Suite. For more details, please contact the reception.

Are there specific room categories at Hyatt Zilara Cancun - Adults Only - All Inclusive that allow smoking?

The following room categories at Hyatt Zilara Cancun - Adults Only - All Inclusive may include smoking-allowed rooms: Junior Suite Double, Junior Suite King, Ocean Front Junior Suite Double, Ocean Front Junior Suite King, Ocean Front Luxury Suite King, Ocean View Junior Suite Double, Ocean View Junior Suite King, Ocean View Swim Up Suite King, Presidential Suite. Please request a smoking room specifically at the time of check-in or contact reception for availability.

What are the different types of room categories offered at Hyatt Zilara Cancun - Adults Only - All Inclusive?

The property offers the following room categories: Junior Suite Double, Junior Suite King, Ocean Front Junior Suite Double, Ocean Front Junior Suite King, Ocean Front Luxury Suite King, Ocean View Junior Suite Double, Ocean View Junior Suite King, Ocean View Swim Up Suite King, Presidential Suite.

Does Hyatt Zilara Cancun - Adults Only - All Inclusive provide 24-hour front desk service?

24-hour front desk service is available.

What are the nearest major airports and how far are they from Hyatt Zilara Cancun - Adults Only - All Inclusive?

The nearest airports are: Cancun Intl. Airport (CUN) - 21.3 km / 13.2 mi, Tulum Intl. Airport (TQO) - 174.6 km / 108.5 mi.

Is Hyatt Zilara Cancun - Adults Only - All Inclusive a good choice for business travelers?

The property includes business-friendly amenities ideal for travelers.

What languages are spoken by the staff at Hyatt Zilara Cancun - Adults Only - All Inclusive?

Languages spoken by staff include: English, Japanese, Korean, Spanish.

Does Hyatt Zilara Cancun - Adults Only - All Inclusive offer a dining area, restaurant, or room service for guests?

Dining areas are available in some rooms. Guests can enjoy meals at the on-site restaurant or bar.

Does any room at Hyatt Zilara Cancun - Adults Only - All Inclusive include a private balcony or patio?

Some rooms feature a private balcony, terrace, or patio.

Is there an elevator or lift available at Hyatt Zilara Cancun - Adults Only - All Inclusive?

Elevator or lift is available for guest convenience.

Does Hyatt Zilara Cancun - Adults Only - All Inclusive offer laundry facilities or services, and what types are available?

Laundry services include: self-service facilities, professional laundry services.

Is a pool available at Hyatt Zilara Cancun - Adults Only - All Inclusive, and what types of pools are offered?

Yes, the property features 2 outdoor pools for guest enjoyment.

Is there a fitness center or gym available at Hyatt Zilara Cancun - Adults Only - All Inclusive?

A fitness center is available for guests who want to stay active.

Is there a business center or work-friendly space available at Hyatt Zilara Cancun - Adults Only - All Inclusive?

The property offers work-friendly spaces and business amenities for your convenience.

Are yoga mats, meditation spaces, or wellness classes available at Hyatt Zilara Cancun - Adults Only - All Inclusive?

Wellness offerings such as yoga and meditation sessions may be available for a rejuvenating stay.

Is the property located near a beach or oceanfront?

The property is situated close to the beach or ocean, offering a relaxing coastal atmosphere.

Are there facilities for events like weddings, banquets, or parties at Hyatt Zilara Cancun - Adults Only - All Inclusive?

Event facilities such as banquet halls or party areas are available for special occasions.

Are spa facilities available for guest use?

Spa facilities are available for guests seeking a relaxing experience.

Is there a sauna or steam room available?

Guests can enjoy wellness amenities such as a sauna or steam room.

Are massage or body therapy services offered?

Massage and body therapy services are available for guest relaxation.

Does Hyatt Zilara Cancun - Adults Only - All Inclusive offer family-friendly amenities such as play areas or kids' activities?

Child-focused amenities such as play areas or activity rooms are not indicated at this time.

Is there an in-room safe or secure storage option available?

Guests have access to in-room safes or secure storage for valuables.

Is there a bar available at the property?

A bar is available where guests can enjoy cocktails and drinks.

Is there a lounge or relaxation area for guests?

Guests can unwind in the lounge or designated relaxation areas.

Is a minibar available in the guest rooms?

Minibars are available in the rooms, offering refreshments and snacks for convenience.

Is parking available, and are there any charges for it?

Parking is available, and both self and valet options are complimentary for guests.

Is there a hot tub or jacuzzi available on site?

Guests can unwind in a hot tub or jacuzzi, adding a relaxing touch to their stay.

Does the property have a terrace or outdoor sitting area?

A terrace or outdoor sitting area is available for guests to unwind in a peaceful setting.

Is there a garden or green area for guests?

A garden area is available for guests to enjoy a touch of nature during their stay.

Are there any picnic spots available for guests?

Guests can enjoy a relaxing time in dedicated picnic areas around the property.

Is there a dedicated outdoor dining area at the property?

An outdoor dining space is available for guests to enjoy meals in the open air.

Is there a designated smoking lounge or area at Hyatt Zilara Cancun - Adults Only - All Inclusive?

A separate smoking area is provided for guest convenience.

Are board games available for guest use?

Guests can enjoy a variety of board games during their stay.

Is a billiards or pool table available on site?

Guests can relax and enjoy a game of billiards or pool at the property.

Is the check-in process multilingual at Hyatt Zilara Cancun - Adults Only - All Inclusive?

The check-in process includes multilingual support for guest convenience.

Are there any live performances or music events at the property?

Live music or performances may be available for guests to enjoy during their stay.

Are toiletries at Hyatt Zilara Cancun - Adults Only - All Inclusive eco-certified or plastic-free?

Eco-certified or plastic-free toiletries are thoughtfully provided.

Does Hyatt Zilara Cancun - Adults Only - All Inclusive provide umbrellas or rain gear for guests during rainy weather?

Rainy day? Umbrellas or rain protection are thoughtfully provided.

Is there a sundeck or sunbathing area at Hyatt Zilara Cancun - Adults Only - All Inclusive?

A sundeck or sunbathing area is available for guests to enjoy the outdoors.
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