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Photo gallery for The Hacienda at Krystal Grand Puerto Vallarta showing 36 images of the property

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Weather Outlook

Variable conditions expected

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Summary

The Hacienda at Krystal Grand Puerto Vallarta is a 4.0-star, hotel-type accommodation located near the Cruise Ship Terminal in Puerto Vallarta. Settle into bright rooms and easygoing common areas.

Highlights

  • Rooftop terrace
  • Poolside bar
  • Concierge services
  • Business center
  • 24-hour fitness facilities

Property Description

Near Cruise Ship Terminal. With a stay at The Hacienda at Krystal Grand Puerto Vallarta in Puerto Vallarta (Hotel Zone), you'll be steps from Bay of Banderas and 10 minutes by foot from Cruise Ship Terminal. This all-inclusive hotel is 3 mi (4.8 km) from Malecon and 3.8 mi (6.1 km) from Playa de los Muertos.Treat yourself with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools and a 24-hour fitness center. Additional amenities at this hotel include wireless internet access (surcharge), concierge services, and a banquet hall.This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at Talvera, one of the hotel's 7 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.Make yourself at home in one of the 192 air-conditioned rooms featuring minibars and espresso makers. Rooms have private furnished balconies. Flat-screen televisions with satellite programming provide entertainment, while wired internet access (surcharge) keeps you connected. Bathrooms have showers and complimentary toiletries.Distances are displayed to the nearest 0.1 mile and kilometer.

Bay of Banderas - 0.2 km / 0.1 mi
Hotel Zone Beach - 0.2 km / 0.1 mi
Playa de Oro - 0.2 km / 0.1 mi
Puerto Mágico - 0.7 km / 0.4 mi
Cruise Ship Pier - 0.8 km / 0.5 mi
Cruise Ship Terminal - 0.9 km / 0.5 mi
La Isla - 0.9 km / 0.6 mi
Playa Flamingos - 1.1 km / 0.7 mi
Plaza Caracol - 1.4 km / 0.9 mi
El Salado Estuary State Park - 1.6 km / 1 mi
Galeria Vallarta - 1.7 km / 1 mi
Canopy Bay - 2.2 km / 1.3 mi
Vallarta Casino - 2.3 km / 1.5 mi
Playa Las Glorias - 2.9 km / 1.8 mi
El Faro Lighthouse - 3.2 km / 2 mi

The nearest major airport is Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 6.1 km / 3.8 mi

Amenities

  • Spa Services
    • Spa services on site
  • Others
    • 24-hour front desk
    • ATM/banking
    • Banquet hall
    • Business center
    • Concierge services
    • Elevator
    • Garden
    • Library
    • Luggage storage

Please update your search criteria to see the available rooms plans.

Property Description

Near Cruise Ship Terminal. With a stay at The Hacienda at Krystal Grand Puerto Vallarta in Puerto Vallarta (Hotel Zone), you'll be steps from Bay of Banderas and 10 minutes by foot from Cruise Ship Terminal. This all-inclusive hotel is 3 mi (4.8 km) from Malecon and 3.8 mi (6.1 km) from Playa de los Muertos.Treat yourself with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools and a 24-hour fitness center. Additional amenities at this hotel include wireless internet access (surcharge), concierge services, and a banquet hall.This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at Talvera, one of the hotel's 7 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.Make yourself at home in one of the 192 air-conditioned rooms featuring minibars and espresso makers. Rooms have private furnished balconies. Flat-screen televisions with satellite programming provide entertainment, while wired internet access (surcharge) keeps you connected. Bathrooms have showers and complimentary toiletries.Distances are displayed to the nearest 0.1 mile and kilometer.

Bay of Banderas - 0.2 km / 0.1 mi
Hotel Zone Beach - 0.2 km / 0.1 mi
Playa de Oro - 0.2 km / 0.1 mi
Puerto Mágico - 0.7 km / 0.4 mi
Cruise Ship Pier - 0.8 km / 0.5 mi
Cruise Ship Terminal - 0.9 km / 0.5 mi
La Isla - 0.9 km / 0.6 mi
Playa Flamingos - 1.1 km / 0.7 mi
Plaza Caracol - 1.4 km / 0.9 mi
El Salado Estuary State Park - 1.6 km / 1 mi
Galeria Vallarta - 1.7 km / 1 mi
Canopy Bay - 2.2 km / 1.3 mi
Vallarta Casino - 2.3 km / 1.5 mi
Playa Las Glorias - 2.9 km / 1.8 mi
El Faro Lighthouse - 3.2 km / 2 mi

The nearest major airport is Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 6.1 km / 3.8 mi

Property Rules

Check-In

Check-in time: 4:00 PM

Instructions:

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Instructions:

Front desk staff will greet guests on arrival at the property. Antigen screening is available at no charge for US citizens (up to 2 guests per booking) staying 3 nights or more.
Minimum Age: 18

Check-Out

Check-out time: 11:00 AM

Fees

Optional Fees:

  • Fee for in-room wired internet: MXN 190.00 per day (rates may vary)
  • Fee for wireless internet in public areas: MXN 190.00 per day (rates may vary)
  • Valet parking fee: MXN 55 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Policies

Know Before You Go:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Guests under 13 years old are not permitted at this adults-only property.
  • Contactless check-in and contactless check-out are available.

FAQs

What are the check-in and check-out times at The Hacienda at Krystal Grand Puerto Vallarta?

Check-in begins at 4:00 PM, and Check-out is by 11:00 AM.

What is the minimum age required for check-in at The Hacienda at Krystal Grand Puerto Vallarta?

The minimum check-in age is 18 years.

Where is The Hacienda at Krystal Grand Puerto Vallarta located?

With a stay at The Hacienda at Krystal Grand Puerto Vallarta in Puerto Vallarta (Hotel Zone), you'll be steps from Bay of Banderas and 10 minutes by foot from Cruise Ship Terminal. This all-inclusive hotel is 3 mi (4.8 km) from Malecon and 3.8 mi (6.1 km) from Playa de los Muertos.

Is luggage storage available at The Hacienda at Krystal Grand Puerto Vallarta for business traveller?

Luggage storage is available for guests before check-in or after check-out.

Is Wi-Fi provided at The Hacienda at Krystal Grand Puerto Vallarta, and is it complimentary?

Complimentary Wi-Fi is available for guests throughout the property.

Does The Hacienda at Krystal Grand Puerto Vallarta offer complimentary onsite parking for business travelers or guests attending meetings?

Onsite parking is available for guests, but charges may apply.

Are pets allowed at The Hacienda at Krystal Grand Puerto Vallarta?

Pets are not allowed at The Hacienda at Krystal Grand Puerto Vallarta.

Are there any specific rules, restrictions, or extra charges for bringing pets to The Hacienda at Krystal Grand Puerto Vallarta?

Pets are not allowed at this property.

Are linens, towels, or toiletries included at The Hacienda at Krystal Grand Puerto Vallarta?

Basic linens and toiletries are included for guest comfort.

What are some of the popular attractions near The Hacienda at Krystal Grand Puerto Vallarta, and how far are they?

There are following attraction near to this property like :, Bay of Banderas - 0.2 km / 0.1 mi, Hotel Zone Beach - 0.2 km / 0.1 mi, Playa de Oro - 0.2 km / 0.1 mi, Puerto Mágico - 0.7 km / 0.4 mi, Cruise Ship Pier - 0.8 km / 0.5 mi, Cruise Ship Terminal - 0.9 km / 0.5 mi, La Isla - 0.9 km / 0.6 mi, Playa Flamingos - 1.1 km / 0.7 mi, Plaza Caracol - 1.4 km / 0.9 mi, El Salado Estuary State Park - 1.6 km / 1 mi, Galeria Vallarta - 1.7 km / 1 mi, Vallarta Casino - 2.3 km / 1.5 mi, Playa Las Glorias - 2.9 km / 1.8 mi, El Faro Lighthouse - 3.2 km / 2 mi, Galeria Flores - 3.3 km / 2.1 mi, , The nearest major airport is Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 6.1 km / 3.8 mi.

What entertainment options are available at The Hacienda at Krystal Grand Puerto Vallarta?

The property offers entertainment options such as: Garden, Library, Number of outdoor pools - 2, Number of poolside bars - 1, Rooftop terrace.

Is The Hacienda at Krystal Grand Puerto Vallarta accessible for guests with disabilities?

The property is equipped with wheelchair-accessible features and is welcoming to specially abled guests requiring mobility assistance.

Does The Hacienda at Krystal Grand Puerto Vallarta offer any conference rooms, meeting facilities, or shared business spaces?

Conference and meeting spaces are available for business events or group use.

Is daily housekeeping service included during a stay at The Hacienda at Krystal Grand Puerto Vallarta?

Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms. Housekeeping is provided daily for rooms.

Does The Hacienda at Krystal Grand Puerto Vallarta provide concierge services, local assistance, or help with tours and travel arrangements?

Concierge and travel assistance services are available, including help with tours and local arrangements.

Which room categories at The Hacienda at Krystal Grand Puerto Vallarta follow a non-smoking policy?

The following room categories at The Hacienda at Krystal Grand Puerto Vallarta follow a non-smoking policy: Jr Suite Hacienda King, Junior Suite Hacienda Double, Junior Suite Hacienda King Pool View, Junior Suite Hacienda Pool View, Junior Suite Hacienda Swim Out, Junior Suite Hacienda Swim Out King, Junior Suite Hacienda Terrace. For more details, please contact the reception.

What are the different types of room categories offered at The Hacienda at Krystal Grand Puerto Vallarta?

The property offers the following room categories: Jr Suite Hacienda King, Junior Suite Hacienda Double, Junior Suite Hacienda King Pool View, Junior Suite Hacienda Pool View, Junior Suite Hacienda Swim Out, Junior Suite Hacienda Swim Out King, Junior Suite Hacienda Terrace.

Does The Hacienda at Krystal Grand Puerto Vallarta provide 24-hour front desk service?

24-hour front desk service is available.

Is The Hacienda at Krystal Grand Puerto Vallarta a good choice for business travelers?

The property includes business-friendly amenities ideal for travelers.

What languages are spoken by the staff at The Hacienda at Krystal Grand Puerto Vallarta?

Languages spoken by staff include: English, Spanish.

Does The Hacienda at Krystal Grand Puerto Vallarta offer a dining area, restaurant, or room service for guests?

Guests can enjoy meals at the on-site restaurant or bar.

Does any room at The Hacienda at Krystal Grand Puerto Vallarta include a private balcony or patio?

Some rooms feature a private balcony, terrace, or patio.

Is there an elevator or lift available at The Hacienda at Krystal Grand Puerto Vallarta?

Elevator or lift is available for guest convenience.

Does The Hacienda at Krystal Grand Puerto Vallarta offer laundry facilities or services, and what types are available?

Laundry services include: professional laundry services.

Is a pool available at The Hacienda at Krystal Grand Puerto Vallarta, and what types of pools are offered?

Yes, the property features 2 outdoor pools for guest enjoyment.

Is there a fitness center or gym available at The Hacienda at Krystal Grand Puerto Vallarta?

A fitness center is available for guests who want to stay active.

Is there a business center or work-friendly space available at The Hacienda at Krystal Grand Puerto Vallarta?

The property offers work-friendly spaces and business amenities for your convenience.

Is the property located near a beach or oceanfront?

The property is situated close to the beach or ocean, offering a relaxing coastal atmosphere.

Are there facilities for events like weddings, banquets, or parties at The Hacienda at Krystal Grand Puerto Vallarta?

Event facilities such as banquet halls or party areas are available for special occasions.

Are spa facilities available for guest use?

Spa facilities are available for guests seeking a relaxing experience.

Are massage or body therapy services offered?

Massage and body therapy services are available for guest relaxation.

Does The Hacienda at Krystal Grand Puerto Vallarta offer family-friendly amenities such as play areas or kids' activities?

Child-focused amenities such as play areas or activity rooms are not indicated at this time.

Is there an in-room safe or secure storage option available?

Guests have access to in-room safes or secure storage for valuables.

Is there a bar available at the property?

A bar is available where guests can enjoy cocktails and drinks.

Is there a lounge or relaxation area for guests?

Guests can unwind in the lounge or designated relaxation areas.

Is a minibar available in the guest rooms?

Minibars are available in the rooms, offering refreshments and snacks for convenience.

Is there a coffee machine available for guest use?

Guests can enjoy freshly brewed coffee from in-room or shared coffee machines.

Is parking available, and are there any charges for it?

Parking is available, and both self and valet options are complimentary for guests.

Is there a rooftop area or view available at the property?

Guests can relax and enjoy scenic views from a rooftop area at the property.

Does the property have a terrace or outdoor sitting area?

A terrace or outdoor sitting area is available for guests to unwind in a peaceful setting.

Is there a garden or green area for guests?

A garden area is available for guests to enjoy a touch of nature during their stay.

Is there a library or books available for reading?

Guests can unwind with books or access a small library at the property.

Is the check-in process multilingual at The Hacienda at Krystal Grand Puerto Vallarta?

The check-in process includes multilingual support for guest convenience.

Is there a sundeck or sunbathing area at The Hacienda at Krystal Grand Puerto Vallarta?

A sundeck or sunbathing area is available for guests to enjoy the outdoors.